The Canadian Bar Association’s Access to Justice Committee has developed a new professional development webinar series called, Better Client Service Series: Good for Clients, Good for Lawyers.
Three live 90-minute webinars are currently scheduled to take place as a part of this series. The themes are as follows:
- (March 7, 2017) Lasting Client Relationships: Intake Strategies that Build Long-Term Trust: Using client intake procedures to identify long-term needs and build client capacity;
- (March 29, 2017) Made-to-Measure Legal Services: The Power of Limited Scope Retainers: Understanding the practical application of limited scope retainers and the associated professional responsibilities;
- (April 19, 2017) Intelligent Client Communications: Empowering Your Clients Through Clear Legal Writing: Drafting correspondence that optimizes clients’ understanding of their legal issues and helps them make effective decisions.
These webinars will be led by faculty who are well known in the access to justice arena. More information about the webinar series can be found at the following link: http://www.cbapd.org/details_en.aspx?id=NA_ona2j17. Information about accreditation of the sessions for inclusion in continuing professional development hours is located here: http://www.cbapd.org/accreditation_en.aspx?id=NA_ONA2J17
Non-CBA members who work in Access to Justice are eligible for pricing discounts. Follow the links above for contact information and to learn more about this series.