International research project seeks to scale access to community-based justice

The Canadian Forum on Civil Justice (CFCJ), located at Osgoode Hall Law School, is joining forces with researchers in Kenya, Sierra Leone and South Africa to build a business case for scaling community-based justice services.

Funded by the International Development Research Centre (IDRC), the Community-Based Justice Research (CBJR) project is a newly-launched, collaborative research initiative that aims to advance collective understanding of the costs, opportunities, and challenges of community-based justice programs. In doing so, this project will play a significant role in supporting the improvement of access to justice at the community level.

This project speaks directly to Goal 16.3 of the UN Sustainable Development Goals (SDG) which requires countries to ensure equal access to justice for all of their citizens. Community-oriented justice services fill gaps in the delivery of legal services in many otherwise underserved areas; they facilitate early legal problem resolution, and they empower individuals to engage in society to protect their legal rights. By helping to provide the evidence needed to understand, assess and scale these types of access to justice programs, this project will help countries to better develop and deliver justice to their communities.

The Community-Based Justice Research project is planned in close collaboration with the IDRC, the Katiba Institute in Kenya, the Center for Alternative Policy Research and Innovation (CAPRI) in Sierra Leone and the Centre for Community Justice and Development (CCJD) in South Africa with support from Open Society Foundations (OSF), and will incorporate research methodologies and learnings from the CFCJ’s own 7-year (2011-2018) national, people-centered research project on “The Cost of Justice”.

The press release for the Community-Based Justice Research project is available on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/Press-Release-CFCJ-CBJR-International-Research-Initiative-Seeks-to-Scale-Access-to-Community-Justice.pdf.

To learn more, please also visit the Community-Based Justice Research project page here: http://cfcj-fcjc.org/our-projects/community-based-justice-research-cbjr/.

Access to Justice: Action Committee Looks at Problems, Innovative Solutions / Accès à la justice : le Comité d’action aborde les problèmes à la recherche de solutions innovatrices

La version française suit.

Access to justice leaders from coast to coast to coast met for two and one-half days in Ottawa in April at the annual summit of the Action Committee on Access to Justice in Civil and Family Matters. These people know better than most how big a challenge we face in improving access to justice. But that did not temper the enthusiasm for what has been accomplished or weaken the resolve to keep working for change.

Delegates representing the broad coalition that makes up the action committee — deputy ministers, the judiciary, provincial and territorial access to justice groups, legal aid plans, pro bono groups, public legal education providers, the bar, notaries, ADR professionals, administrative tribunals and the public — heard of the success of the action committee’s public engagement initiative and its innovation tool box project. Thousands of people engaged with the need for an effective civil and family justice system and people across Canada active in justice innovation developed communities of practice and other tools to help them with their important work. Sarah McCoubrey and Meredith Brown, access to justice strategists with Calibrate, designed and executed both projects, which were funded by the Law Foundation of Ontario.

The group also was given an update on progress on the action committee’s Justice Development Goals. Sixty-eight new initiatives to help people address everyday legal problems; 64 new initiatives designed to better meet legal needs, including eight new pro bono services; 50 projects aimed at improving family justice. And the list goes on.

One of the challenges facing reformers is the dearth of empirical evidence about how our civil and family justice system works and how to know if our reforms are having the intended effect. The improvement in justice metrics is a critical element of any long-term plan for systemic change. People at the summit learned of a project spearheaded by Jerry McHale which is bringing together a strong coalition to work on this topic. Bringing to together researchers at the faculties of law at the University of Victoria, University of Saskatchewan, York University and University of Montreal, the initiative’s goal is to develop priorities for justice system metrics and to build capacity for data gathering and analysis. And feeding into that effort was the work at the summit to begin to develop indicators; that is, things we can measure, in relation to each of the Justice Development Goals.

A full day of the summit was devoted to the issue of Indigenous child welfare. Organized by Scott Robertson of the Indigenous Bar Association and Mark Benton of the Legal Services Society of B.C., distinguished speakers from across Canada led us through an intense and impactful overview of the woeful state of services for Indigenous children and families in many parts of our country. While not usually discussed as an access to justice issue, the presentations at the summit showed that it certainly is. The child welfare system almost everywhere in Canada is not meeting the needs of children, families or communities. The speakers at the summit helped participants not only to better understand the problem, but also to hear about promising solutions. Better funding, more community leadership, more culturally appropriate options and a wider focus on the whole family were some of the aspects discussed.

To cap the summit, Beverley McLachlin, recently retired as chief justice of Canada, confirmed that she has agreed to assume the chair of the action committee this autumn. Her successor as chief justice, Richard Wagner, confirmed that he has accepted to take on the role of honourary chair of the action committee, following in his predecessor’s footsteps. Stay tuned!

All of us concerned about access to justice will not be satisfied until there is a great deal more improvement. But this gathering of leaders demonstrated that there is a growing commitment to make the necessary change and an impressive array of innovative projects showing that making that change is possible.
This article originally appeared on The Lawyer’s Daily on June 20, 2018. It is the eighth article in The Honourable Thomas Cromwell’s exclusive Lawyer’s Daily column dedicated to access to civil and family justice.

The Honourable Thomas Cromwell served 19 years as an appellate judge and chairs the Chief Justice’s Action Committee on Access to Justice in Civil and Family Matters. He retired from the Supreme Court of Canada in September of 2016 and is now senior counsel to the national litigation practice at Borden Ladner Gervais.


En avril, des chefs de file sur les questions d’accès à la justice, venus des quatre coins du pays, se sont réunis pendant deux jours et demi à Ottawa, pour participer au sommet annuel du Comité d’action sur l’accès à la justice en matière civile et familiale. Ce sont des gens particulièrement bien placés pour savoir à quel point il peut être difficile d’améliorer l’accès à la justice. Mais cela ne les a pas empêchés de se réjouir des progrès accomplis, et ils restent déterminés à amener de plus amples changements par leur travail assidu.

Les délégués représentant la vaste coalition des parties membres du Comité d’action – des sous-ministres, des juges, des représentants de groupes provinciaux et territoriaux d’accès à la justice, de régimes d’aide juridique, des professionnels qui offrent bénévolement des services juridiques, des fournisseurs de services d’éducation juridique du public, des avocats, des notaires, des professionnels du règlement extrajudiciaire des différends (RED), ainsi que des représentants de tribunaux administratifs et du grand public –, ont été informés du succès que le Comité d’action a obtenu avec son initiative de consultation publique et son projet de boîte à outils de l’innovation. Des milliers de personnes consultées ont confirmé la nécessité d’assurer un système efficace de justice civile et familiale, et des gens de tout le Canada agissant pour l’innovation en matière de justice ont quant à eux mis en place des communautés de pratique et d’autres outils pour faciliter leur important travail. Sarah McCoubrey et Meredith Brown, stratèges sur les questions d’accès à la justice au sein de l’organisation Calibrate, ont conçu et mis à exécution les deux projets, qui ont été financés par la Fondation du droit de l’Ontario.

Le groupe a aussi été mis au courant des progrès qu’a réalisés le Comité d’action par rapport à ses Objectifs de développement en matière de justice : 68 nouvelles initiatives pour aider les gens à résoudre des problèmes juridiques courants; 64 nouvelles initiatives conçues pour mieux répondre aux besoins juridiques, dont huit nouveaux services juridiques offerts bénévolement par des professionnels; 50 projets visant à améliorer le système de justice familiale; et la liste se poursuit.

Une des difficultés auxquelles les réformateurs doivent faire face tient à la pénurie de données empiriques sur la façon dont fonctionne notre système de justice civile et familiale, et sur ce que nous pouvons faire pour savoir si nos réformes donnent les effets escomptés. Tout plan pour la réalisation d’un changement systémique à long terme doit nécessairement passer par l’amélioration des paramètres de mesure de ces données. Les participants au sommet ont été informés d’un projet mené par Jerry McHale, qui rassemble une solide coalition œuvrant en ce sens, formée de chercheurs des facultés de droit de l’Université de Victoria, de l’Université de la Saskatchewan, de l’Université York et de l’Université de Montréal. L’objectif du projet consiste à déterminer les priorités de mesure pour les données relatives au système de justice, et de renforcer la capacité de collecte et d’analyse de ces données. Les participants au sommet y ont contribué en entamant l’élaboration d’indicateurs – c’est-à-dire des éléments que nous pouvons mesurer par rapport à chacun des Objectifs de développement en matière de justice.

Une journée entière du sommet a été consacrée à la question des services d’aide aux enfants autochtones. Cette journée était organisée par Scott Robertson de l’Association du Barreau autochtone et de Mark Benton de la Legal Services Society de Colombie-Britannique, et d’éminents conférenciers d’un peu partout au Canada nous y ont donné un aperçu criant et saisissant de l’état déplorable dans lequel se trouvent les services destinés aux enfants et familles autochtones, à de nombreux endroits au pays. Bien que ce ne soit habituellement pas traité comme un enjeu d’accès à la justice, les exposés entendus au sommet ont démontré que c’en était bel et bien un. Presque partout au Canada, le système de protection de l’enfance ne répond aux besoins ni des enfants, ni des familles, ni des collectivités concernées. Les conférenciers du sommet ont permis aux participants non seulement de mieux comprendre la problématique, mais aussi de prendre connaissance de solutions prometteuses. Parmi les aspects traités, il y avait notamment l’amélioration du financement, le renforcement du leadership communautaire, l’élaboration de possibilités mieux adaptées à la réalité culturelle, et l’élargissement du cadre d’intervention afin d’y inclure toute la famille.

Pour couronner le tout, Beverley McLachlin, récemment retraitée de ses fonctions de juge en chef du Canada, a confirmé qu’elle avait accepté d’assumer la présidence du Comité d’action à partir de cet automne. Son successeur à titre de juge en chef, Richard Wagner, a quant à lui confirmé qu’il suivrait ses traces en acceptant la présidence honoraire. Ce sera donc à suivre!

Nous tous, qui nous préoccupons d’accès à la justice, continuerons de veiller au grain tant et aussi longtemps que les choses ne se seront pas nettement améliorées. Entre-temps, cette rencontre de chefs de file en la matière a montré que de plus en plus de parties s’engagent à effectuer les changements nécessaires, et la gamme impressionnante de projets innovateurs qui y ont été présentés tend à démontrer que ces changements sont tout à fait possibles.

L’honorable Thomas Cromwell a été juge d’appel pendant 19 ans et siège au Comité d’action sur l’accès à la justice en matière civile et familiale établi à la demande de la juge en chef. Il a pris sa retraite de la Cour suprême du Canada en septembre 2016 et agit désormais comme avocat-conseil principal dans le domaine du contentieux à l’échelle nationale, au sein du cabinet Borden Ladner Gervais.

Cyberjustice Laboratory launches major “Autonomy through Cyberjustice Technologies” Research Project

The Cyberjustice Laboratory (Laboratoire de Cyberjustice) in Montreal has launched a 6-year research initiative to examine artificial intelligence in the justice sector. This Social Sciences and Humanities Research Council of Canada (SSHRC) funded project includes 16 sub-projects, and a multi-disciplinary and international team of 45 researchers and 42 partners.

The Autonomy through Cyberjustice Technologies (ACT) research project by the Cyberjustice Laboratory will provide greater understanding of the socio-legal and ethical underpinnings of applying and integrating artificial intelligence tools within the justice system. More information about this important research initiative, being led Professor Karim Benyekhlef, Direcor of the Cyberjustice Laboratory, is available in the press release, available in English here: http://cyberjustice.openum.ca/files/sites/102/PressReleaseACT.pdf, and in French here: http://www.cyberjustice.ca/files/sites/102/CommuniqueAJC-VFinale.pdf. Visit the Autonomy through Cyberjustice Technologies (ACT) website here: https://www.ajcact.org/.

A2J Initiative by Clicklaw and the Provincial Court of BC Offers Help for Self-Represented Litigants

The Provincial Court of British Columbia, in partnership with Clicklaw, have created (regularly updated) mobile-friendly guides to online legal information resources for self-represented litigants, and others who require assistance when starting out on the path to problem resolution for Provincial Court matters.

Intermediaries and court-adjunct staff can find more information on how to access information and resources to assist self-represented persons from this poster: http://blog.clicklaw.bc.ca/wp-content/uploads/2018/06/handout-light-clicklaw-bcpc.pdf. Clicklaw and the Provincial Court of BC encourage you to share the poster. To learn more about the partnership between the Provincial Court of BC and Clicklaw, read the eNews announcement on the Provincial Court of BC website here: http://www.provincialcourt.bc.ca/enews/enews-29-09-2015.

Recently Published Research by The Law Foundation of Ontario Examines the Role of Intermediaries in Connecting Ontarians to Legal Information and Legal Help

The Law Foundation of Ontario has published new research on the role of community workers who help people with legal problems.  In many cases frontline workers, including settlement workers, parks and recreation staff, counsellors, nurses and librarians, among others, are the first (and only) resource that people go to for help with justiciable problems.  These intermediaries play an important role in identifying legal problems and connecting people with information and resources that can be helpful.

The final report from this research – Trusted Help: the role of community workers as trusted intermediaries who help people with legal problems – offers insight into the ways that trusted intermediaries provide help, including:

  •    Referring people to legal service providers
  •     Providing information about legal rights and procedures
  •     Identifying legal problems
  •     Helping people to take steps to resolve a legal problem
  •     Providing assistance to complete legal forms and documentation
  •     Accompanying people to tribunal or court hearings
  •     Accompanying people to meetings with legal service providers

Trusted Help: the role of community workers as trusted intermediaries who help people with legal problems was prepared by Karen Cohl, Julie Lassonde, Julie Mathews, Carol Lee Smith, and George Thomson for the Law Foundation of Ontario. An overview of this research is available in this Law Foundation of Ontario announcement: http://www.lawfoundation.on.ca/news/legal-help-on-the-frontlines/.

Learn more about the ways that trusted intermediaries help people access legal help and services as well as how to work with, support, and collaborate with trusted intermediaries from parts one and two of this Law Foundation of Ontario report available here: http://www.lawfoundation.on.ca/wp-content/uploads/LFO_TrustedHelpReport_Part1_EN.pdf and here: http://www.lawfoundation.on.ca/wp-content/uploads/LFO_TrustedHelpReport_Part2_EN.pdf.

Ces rapports sont disponibles en français ici : http://www.lawfoundation.on.ca/wp-content/uploads/LFO_FR_TrustedHelpReport_Part1.pdf et ici: http://www.lawfoundation.on.ca/wp-content/uploads/LFO_FR_TrustedHelpReport_Part2.pdf.

 

New Report on the Costs, Benefits and Limitations of Different Dispute Resolution Processes in Family Law

The Canadian Research Institute for Law and the Family (CRILF), in partnership with the Canadian Forum on Civil Justice (CFCJ) have published an exciting new report that examines the use of collaborative settlement processes, mediation, arbitration and litigation to resolve family law disputes.

The study provides valuable insights into the costs of the different dispute resolution processes, how long cases take to resolve, and lawyers’ perceptions of their efficacy and suitability for resolving different types of family law problems.

Read “An Evaluation of the Cost of Family Law Disputes: Measuring the Cost Implication of Various Dispute Resolution Methods” on the CFCJ website here and on the CRILF website here.

Upcoming A2J-Related Events

ACCESS TO JUSTICE WEEK (October 23 – 27) Ontario
The 2nd annual Access to Justice Week is underway with various events taking place across Ontario. Live streaming and webcast links are available here for some remaining events.


IMMIGRATION LAW: LAW AT THE LIBRARY SERIES (October 28) at 2516 Alta Vista, Ottawa
This event is geared towards new immigrants to Canada and individuals with questions about immigration and visiting Canada. The Immigration Law – Law at the Library Series event will cover information on applying for visas, permanent residency, becoming a Canadian citizen, legal rights and more.


EQUALITY, DIVERSITY AND INCLUSION: INFORMATION SESSION (October 30) at 130 Queen Street West, Toronto
This information session will discuss the strategies that the Law Society of Upper Canada (LSUC) will be putting in place to help address discrimination and racism in the legal profession.


CANFest 2017 (November 1) at 130 Queen Street West, Toronto
This event will provide information on the Coach and Advisor Network (CAN) and offer visitors an opportunity to meet participants in the Coach and Advisor Network.


TAKE OUR KIDS TO WORK AT OSGOODE HALL 2017 (November 1) at 130 Queen Street West, Toronto
The goal of this event is to educate students in Grade 9 about the steps to becoming a legal professional.


#140DOWN – NOW WHAT? THE FUTURE OF LAWYERING IS HERE (November 3) at Fort Garry Place Banquet & Conference, Winnipeg
Innovators, analysts and experts in the legal field will be among the presenters and attendees at the 140th Isaac Pitblado Lecture on the theme of Now What? The Future of Lawyering is Here. More information on this event is available online at http://www.pitbladolectures.com. The program agenda is available online here.


THE ONTARIO AI LEGAL CHALLENGE (November 10)
The initiative aims to engage companies in a challenge to create affordable legal services solutions that incorporate artificial intelligence. The deadline for submissions to the challenge is November 10, 2017, with a top prize of $80,000. In addition to the main prize, the 6 companies that make it to the semi-final round will have access to mentors and other services offered through Ryerson University’s Legal Innovation Zone (LIZ).


MAKE A WILL – LAW AT THE LIBRARY SERIES (November 15) at 2516 Alta Vista, Ottawa
This information session will focus on wills and estates law. Attendees will learn about the importance of having a will, what happens in the absence of a will and the importance of powers of attorney.


17TH ANNUAL FRANCHISE LAW CONFERENCE (November 16) at 20 Toronto Street, Toronto
This Ontario Bar Association event  will include two special workshops and several roundtables and will explore trends and developments in franchise law.


LEGAL FUTURES INNOVATION CONFERENCE: CHANGING THE GAME (November 21) at 250 Bishopsgate, London
This conference in London will highlight major changes over the past 10 years that have occurred in law firms, the range of legal and non-legal services offered, technology and the Law and other related topics in the legal field.

An Innovative Information Resource for Self-Represented Litigants and Others

To better assist self-represented litigants and others navigate the overwhelming volume of legal information online, the Provincial Court of British Columbia has collaborated with Clicklaw to create one page summaries of some useful online resources in each of the Provincial Court’s major subject areas. Some of the resources that can be accessed online can be found through the following links:

Where do I start for information on Family Court?
Where do I start for information on Criminal Court?
Where do I start for information on Small Claims Court?

These three pages can also be accessed here: bit.ly/clicklawbcpc.
Coordinator of Clicklaw, Audrey Jun has also created a Communications Toolkit.

Earlier this year, the Court also adopted Support Person Guidelines: http://www.provincialcourt.bc.ca/enews/enews-11-04-2017.

Access to Justice Week (October 17 – 21, 2o16)

Access to Justice Week (October 17 to 21) will “explore collaborative initiatives and engage new participants in the access to justice conversation”.

The week’s events will include:
MONDAY, OCTOBER  17
Redesigning Justice: How would you do it?
Barristers’ Lounge
Law Society of Upper Canada
Toronto, ON

TUESDAY, OCTOBER 18
Technology, Inclusion and Access to Justice: Broadening the Conversation
Barristers’ Lounge
Law Society of Upper Canada

THURSDAY, OCTOBER 20
Connect, Create, Communicate: Public Legal Education and the Access to Justice Movement (Two-day conference)
Chestnut Conference Centre
89 Chestnut Street
Toronto, ON

FRIDAY, OCTOBER 21
Connect, Create, Communicate: Public Legal Education and the Access to Justice Movement
Chestnut Conference Centre
89 Chestnut Street
Toronto, ON

Re-imagining Child Welfare Systems in Canada: A Symposium
1014 Osgoode Hall Law School
4700 Keele St
North York, ON

Stories From the Justice System with Raconteurs Storytelling
Hart House
7 Hart House Cir, Toronto

To register for any of these events or for more information, visit The Action Group on Access to Justice (TAG) Access to Justice Week event page here.

 

University Researchers and Justice System Stakeholders Unite for Access to Law and Access to Justice (ADAJ) Initiative in Quebec

The University of Montreal has announced the launch of a major access to justice research initiative that will bring together more than 40 researchers (from 9 universities) and 44 justice stakeholders, including the Superior Court of Québec, the Court of Québec, the Ministry of Justice of Québec, local legal services organizations, the Québec Bar Association, the Chamber of Notaries, SOQUIJ and Éducaloi. (The full list of partners is available here.)

“The objective of this initiative is to engage a series of pilot projects aimed at redirecting the focus of the judicial system on the individual citizen and thereby transforming justice into a community project,” states Pierre Noreau, scientific director of the project, researcher at the Public Law Research Centre (CRDP) and professor with the Faculty of Law at Université de Montréal.  The full press release is available in English here.

——————-

L’Université de Montréal a annoncé  le lancement d’un important consortium de recherche consacré au thème de l’accès au droit et à la justice. ADAJ regroupe 42 chercheurs et collaborateurs de 9 universités et 44 partenaires de la justice. Il regroupe notamment la Cour supérieure, la Cour du Québec de même que le ministère de la Justice du Québec, de nombreuses cliniques juridiques de quartier, le Barreau du Québec, la Chambre des notaires, SOQUIJ et Éducaloi.

« Le but que nous poursuivons est de réaliser toute une série de projets-pilotes susceptibles de remettre le citoyen au coeur du système juridique pour faire enfin de la justice un projet collectif », affirme Pierre Noreau, directeur scientifique du projet, chercheur au Centre de recherche en droit public (CRDP) et professeur à la Faculté de droit de l’Université de Montréal.

Le communiqué de presse est disponible ici.