Rural, Remote, and Community-Based Justice

What does access to justice look like when legal help is distant, difficult to navigate, or disconnected from the communities it is meant to serve?

Many of the sessions at the Advancing People-Centred Justice in Canada conference explored approaches that bring legal information, services, and support directly to people. The following resources highlight mobile legal services, community-based navigation, medical-legal partnerships, and responses to the connections between housing, safety, and justice.

Bringing Legal Help to Rural Communities

You Have to Find Them First and That’s a People-Centered Process: Learning about People-Centered Justice through the Rural Mobile Law Van

In this 2023 CFCJ paper, Ab Currie reflects on lessons from the Rural Mobile Law Van project at the midpoint of its three-year pilot. The paper considers how proactive outreach can help identify unmet legal needs and connect people in rural communities with support, while noting that its observations are lessons from the project rather than findings from a structured evaluation of people-centred justice.

Juristes mobiles

Juristes mobiles is a three-year Quebec research-action project testing ways to provide free, first-line legal services directly within communities that face barriers to traditional legal services. The project works with local organizations to identify community needs, test mobile and community-based approaches, and adjust services based on what is learned in the field.

Vers une justice de proximité au Québec : Projet Juristes mobiles

This first research report from the Juristes mobiles project examines barriers to law and justice experienced by underserved communities in Quebec. It describes the project’s approach to designing, testing, and evaluating community-based legal services in partnership with Info Justice and the Institut québécois de réforme du droit et de la justice.

Connecting Housing, Safety, and Justice

The Journey to Housing Stability for Survivors of Gender-Based Violence

This multi-year report from the Advocacy Centre for Tenants Ontario examines the experiences of survivors of gender-based violence navigating Ontario’s housing and legal systems. It identifies barriers to safe and stable housing and calls for specialized legal services and policy responses informed by survivors’ experiences.

Community-Based Navigation and Support

Ottawa Black Justice Navigators Program

Jaku Konbit’s program provides culturally responsive information, navigation, advocacy, and referrals for Black individuals and families interacting with the justice system. Justice navigators help people understand court and correctional processes, their rights and options, and available legal and community supports.

Justice Pro Bono (également disponible en français)

Justice Pro Bono connects people and community organizations in Quebec with volunteer legal services. Its community-based programs include medical-legal partnerships, legal clinics in Nunavik, psychosocial legal clinics, support for migrants with precarious status, and referrals to free or low-cost legal resources.

Watch the Conference Sessions

The related conference sessions are also available online:

This is the fourth in AJRN’s September series sharing resources connected to the 2026 Advancing People-Centred Justice in Canada conference.

See you later this week for the final post in the series!

Legal Design, Technology, and AI

How can legal services and justice systems be designed around the people who use them?

Several sessions at the Advancing People-Centred Justice in Canada conference examined how legal design, digital tools, and artificial intelligence can improve access to justice. They also considered the importance of ensuring that innovation is guided by people’s needs, experiences, and rights.

The following resources offer practical examples and approaches to designing legal information, services, and systems that are more accessible and responsive.

Designing Accessible Legal Tools

CLEO’s Guided Pathways

Community Legal Education Ontario’s free Guided Pathways provide step-by-step support to help people complete legal forms and navigate processes involving family law, housing, human rights, immigration, income assistance, small claims, and other areas. The tools ask users questions and use their responses to generate tailored legal information and documents.

Building Systems That Learn and Adapt

CREATE Justice

The University of Saskatchewan’s Centre for Research, Evaluation, and Action Towards Equal Justice brings together research, evaluation, and action aimed at making justice more accessible. Its work includes testing design methods, developing collaborative and community-engaged approaches, and advancing justice data, measurement, and program evaluation.

Artificial Intelligence and Administrative Justice

Artificial Intelligence Monitor for Immigration in Canada and Internationally

The Artificial Intelligence Monitor for Immigration in Canada and Internationally researches and monitors governments’ use of artificial intelligence in immigration and administrative decision-making. Its work focuses on transparency, accountability, human rights, and the effects of automated systems on migrant communities.

Keeping Innovation People-Centred

What Is People-Centered Justice?

This World Justice Project resource explains how people-centred justice begins with understanding people’s legal needs, the ways they try to resolve their problems, and the obstacles they encounter. It considers how data, prevention, legal information, accessible services, and collaboration across sectors can help justice systems respond more effectively.

Watch the Conference Sessions

The related conference sessions are also available online:

This is the third in AJRN’s September series sharing resources connected to the 2026 Advancing People-Centred Justice in Canada conference.

See you next week for the final two!

Justice Data, Evidence, and Evaluation

How do we know whether access-to-justice initiatives are working?

Several sessions at the Advancing People-Centred Justice in Canada conference examined how better data, shared measurement approaches, and careful evaluation can help justice systems understand people’s needs and improve their services.

The following resources offer data, research, and practical frameworks for measuring access to justice and learning from the results.

Understanding Legal Problems and Needs

Experiences of Serious Problems or Disputes in the Canadian Provinces, 2021 (également disponible en français)

Drawing on the 2021 Canadian Legal Problems Survey, this Statistics Canada report examines the serious problems experienced by people across Canada’s provinces, the steps they took to address them, and the financial, social, and health consequences that followed. It also considers barriers to accessing justice and differences in the experiences of particular populations.

Everyday Legal Problems and the Cost of Justice in Canada: Overview Report

This CFCJ report presents findings from a national survey of more than 3,000 adults about the everyday legal problems they experienced and the steps they took to resolve them. The study considers the costs of legal problems in financial terms and through their effects on people’s time, health, employment, housing, and overall well-being.

A Legal Needs Survey in the Province of Saskatchewan: Perspectives of Lawyers and Legal and Non-Legal Service Providers

This 2023 report examines legal needs, service gaps, and barriers to justice in Saskatchewan from the perspectives of lawyers and community-based service providers. It also considers the legal and non-legal supports people need, the experiences of underserved groups, and differences between communities across the province.

Measuring Access to Justice

The A2J Triple Aim

Developed by Access to Justice BC, the A2J Triple Aim brings together three related objectives: improving population access to justice, improving people’s experience of access to justice, and improving costs. The accompanying measurement framework provides justice-sector organizations with a shared approach to assessing and learning from their work.

Social Security Tribunal Access to Justice Framework (également disponible en français)

The Social Security Tribunal of Canada’s framework combines the Department of Justice Access to Justice Index with the A2J Triple Aim Measurement Framework. It shows how a tribunal can use diagnostic and measurement tools as part of a continuing cycle of policy development, evaluation, and improvement.

Learning from Other Fields

Cochrane Methodology Reviews

Cochrane Methodology Reviews examine evidence about the methods used to conduct systematic reviews, randomized trials, and other evaluations in health and social care. At the conference, the Cochrane approach was discussed as one possible model for building a stronger and more systematic evidence base in access-to-justice research.

Watch the Conference Sessions

The related conference sessions are also available online:

This is the second in AJRN’s September series sharing resources connected to the 2026 Advancing People-Centred Justice in Canada conference.

See you in a couple of days for the next one!

People-Centred Justice, Participation, and Lived Experience

What does it mean to put people at the centre of justice?

At the Advancing People-Centred Justice in Canada conference, several sessions explored the importance of listening to people who navigate justice systems and creating meaningful opportunities for them to participate in justice reform.

The following resources examine lived experience, participation, power, and the barriers that can prevent people from being heard.

Experience as Knowledge

Having a Say: Democracy, Access to Justice and Self-Represented Litigants

Jennifer Leitch’s 2016 doctoral dissertation draws on the experiences of self-represented litigants to examine access to justice as a question of meaningful participation. It considers how people can have a greater voice in the legal processes and institutions that affect their lives.

Participation and Power

HELP-M Toolkit (également disponible en français)

The HELP-M Toolkit helps family mediators identify and respond to family violence, coercive control, power imbalances, and safety concerns. It offers guidance for conducting safer and more appropriate family mediation.

How to Make Legal Proceedings in Canada More Child Friendly?

In this 2025 Canadian Bar Review article, Anne Levesque, Daniella Bendo, Jean-Frédéric Hübsch, and Mona Paré examine barriers children and youth face when defending their rights in Canada. Drawing on research into human rights commissions and tribunals, child and youth advocates, ombudsman offices, and international human rights mechanisms, the authors identify practices that could make legal proceedings more accessible, participatory, and responsive to children.

Access to Justice for Trans People (également disponible en français)

Published by the Canadian Bar Association, the HIV & AIDS Legal Clinic Ontario, and the TRANSforming JUSTICE Research Team, this report draws on the experiences of trans people to identify legal problems, systemic barriers, and opportunities for reform. It emphasizes trans leadership, intersectional analysis, preventative approaches, and changes extending beyond courts and tribunals.

A Public-Centred Understanding of Access to Justice

“What is Access to Justice?”

Trevor Farrow’s article develops a public-centred understanding of access to justice, informed in part by research into how members of the public understand justice. It argues for placing the people who use justice systems at the centre of access-to-justice research and reform.

Watch the Conference Sessions

The related conference sessions are also available online:

This is the first in AJRN’s September series sharing resources connected to the 2026 Advancing People-Centred Justice in Canada conference.

See you next week for more!

Advancing People-Centred Justice: A Conference Resource Collection

Happy September, and welcome back to the AJRN!

In May, the Action Committee on Access to Justice held its inaugural national conference, Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building, in Ottawa.

The conference brought together researchers, practitioners, policymakers, community organizations, and justice-sector leaders to share research, practical tools, emerging initiatives, and ideas for improving access to justice across Canada.

Throughout the conference, we heard calls from attendees for a central place to find the many reports, articles, toolkits, projects, and other resources being discussed.

In response, the Canadian Forum on Civil Justice has assembled a collection of conference-related resources for the AJRN. The collection includes materials shared at the conference, along with related work by conference speakers and participating organizations.

Throughout September, we will publish the collection in a series of short, themed posts covering:

  • lived experience, participation, and people-centred justice;
  • justice data, evidence, and evaluation;
  • legal design, technology, and artificial intelligence;
  • rural, remote, and community-based access to justice;
  • law reform, professional roles, regulation, and funding;
  • and recordings from the conference sessions.

This is a curated collection rather than an exhaustive or official conference archive. We hope it helps extend the knowledge-sharing that began in Ottawa and makes this work easier to find, use, and build upon.

Watch this space for the first resource post later this week.

National Action Committee to Host Conference on Data Sharing and Knowledge Building

The Action Committee on Access to Justice in Civil and Family Matters will host its inaugural access to justice research conference from May 26-28, 2026, under the theme “Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building”. The conference will take place at the University of Ottawa Faculty of Law. Proposals are being accepted until October 1, 2026.

Proposals may be individual, joint or panel presentations, workshops, roundtables, or other formats. Those interested in submitting a proposal are encouraged to use one of the following themes or a related theme:

  • Data mapping and exploring
  • Data access and sharing
  • Data and knowledge needs/gaps
  • New knowledge (new data analysis)
  • Understanding people-centered justice
  • Priority justice seekers

For more information about the Action Committee’s conference, please visit: https://www.justicedevelopmentgoals.ca/events.

Information about the conference is available in French here: https://www.objectifsdelaccesalajustice.ca/evenements.

Action Committee Releases 2024 Justice Development Goals Report

The national Action Committee on Access to Justice in Civil and Family Matters’ (Action Committee) 2024 Justice Development Goals report is now available. The report highlights the evolution of the Action Committee and a decade of progress on access to justice across Canada.

For the 2024 Justice Development Goals report, 86 organizations reported on 227 projects advancing access to justice. The report provides details on work carried out in 2024 under each of the 9 justice development goals. Additional information is provided on actions taken on Reconciliation in 2024. The 9 justice development goals are:

  • JDG 1: Address everyday legal problems
  • JDG 2: Meet legal needs
  • JDG 3: Make courts work better
  • JDG 4: Improve family justice
  • JDG 5: Work together
  • JDG 6: Build capability
  • JDG 7: Innovate
  • JDG 8: Analyse and learn
  • JDG 9: Improve funding strategies

Justice Development Goals – A Decade of Progress: Trends Report 2024 is available in English here: https://ajrn.org/wp-content/uploads/2025/07/928d9-jdgreport2024.pdf. The report is available in French here: https://ajrn.org/wp-content/uploads/2025/07/b9eba-odjreport2024.pdf.

National Action Committee Publishes Annual Report Highlighting Progress on Canada’s Justice Development Goals

The national Action Committee on Access to Justice in Civil and Family Matters published their annual report on Canada’s justice development goals. The 2024 publication provides details on access to justice initiatives and projects that took place nationally, and in Canada’s provinces and territories during 2023. For the recently released report, 253 organizations provided feedback on their activities.

The report includes progress on the following goals:

  • Justice Development Goal (JDG) 1: Address Everyday Legal Problems
  • Justice Development Goal (JDG) 2: Meet Legal Needs
  • Justice Development Goal (JDG) 3: Make Courts Work Better
  • Justice Development Goal (JDG) 4: Improve Family Justice
  • Justice Development Goal (JDG) 5: Work Together
  • Justice Development Goal (JDG) 6: Build Capability
  • Justice Development Goal (JDG) 7: Innovate
  • Justice Development Goal (JDG) 8: Analyze and Learn
  • Justice Development Goal (JDG) 9: Improve Funding Strategies

Canada’s Justice Development Goals: 2023 Highlights is available in English here: https://ajrn.org/wp-content/uploads/2024/10/75a92-2023jdgshighlights.pdf  and in French here: https://ajrn.org/wp-content/uploads/2024/10/cb3e7-french2023odj.pdf.

Annual Action Committee Report Highlights Progress on Access to Justice and Justice Sector Responses to the Pandemic

The national Action Committee on Access to Justice in Civil and Family Matters has released its annual progress report on the Justice Development Goals. The report offers insights on developments in nine areas deemed essential for better access to justice in Canada. The nine areas are based on the goals identified in the Action Committee’s 2013 “A Roadmap for Change” report which highlighted the need to:

  • Refocus the justice system to reflect and address everyday legal problems
  • Make essential legal services available to everyone
  • Make courts and tribunals fully accessible multi-service centres for public dispute resolution
  • Make coordinated and appropriate multidisciplinary family services easily accessible
  • Create local and national access to justice implementation mechanisms
  • Promote a sustainable, accessible and integrated justice agenda through legal education
  • Enhance the innovation capacity of the civil and family justice system
  • Support access to justice to promote evidence-based policy making
  • Promote coherent, integrated and sustained funding strategies

This year’s Action Committee report also includes a section on the justice sector’s responses to the COVID-19 pandemic.

“Canada’s Justice Development Goals 2020: Challenge and Change” is available in English here: http://www.justicedevelopmentgoals.ca/sites/default/files/jdgreport2020challengechange.pdf.

Pour télécharger << Objectifs de développement en matière de justice du Canada de 2020 : Défis et changements >> cliquez ici : http://www.justicedevelopmentgoals.ca/sites/default/files/odjrapport2020defichangements.pdf.

National Action Committee Publishes New Report on Canada’s Progress on Justice Development Goals

A recently released report by the national Action Committee on Access to Justice in Civil and Family Matters (Action Committee) offers insights into new developments, research, initiatives and other efforts that are contributing to improvements in access to justice in Canada. This report represents the most recent review by the Action Committee of Canada’s progress on nine goals that are deemed essential for better access to justice. The report tracks achievements during 2018 using the Justice Development Goals as a common framework for coordinating efforts, sharing innovations, and measuring progress on access to justice.

Canada’s nine Justice Development Goals are to:

  • Address Everyday Legal Problems
  • Meet Legal Needs
  • Make Courts Work Better
  • Improve Family Justice
  • Work Together
  • Build Capacity
  • Innovate
  • Analyze and Learn
  • Improve Funding Strategies

The new Action Committee report, “Working Toward Accessible Justice: Tracking Progress on the JDGs in 2018” is available online in English here: http://www.justicedevelopmentgoals.ca/sites/default/files/2018jdgsworkingtorwardsa2jreport.pdf.

Vous pouvez télécharger << Travaillent pour une justice accessible : Suivi des progrès réalisés sur les objectifs de développement en matière de justice au Canada en 2018 >> ici : http://www.justicedevelopmentgoals.ca/sites/default/files/2018ojdstravaillentpoura2jrapport.pdf.

Learn more about the Justice Development Goals here: http://www.justicedevelopmentgoals.ca/goals.

Pour plus d’informations sur les objectifs de développement en matière de justice, cliquez ici : http://www.justicedevelopmentgoals.ca/fr.