A new report by the Advocacy Centre for Tenants Ontario (ACTO) examines how the move from in-person to online hearings is impacting low-income tenants across Ontario. “Digital Evictions: The Landlord and Tenant Board’s Experiment in Online Hearings” discusses the challenges and consequences for tenants who do not have access to reliable internet and phone services for their hearings. The report also indicates that the shift to online hearings may have disproportionate adverse impacts for rural and remote households, tenants whose first language is not English, people with mental health issues, and people who are illiterate or innumerate.
The ACTO report explores data from several sources, including surveys of digital hearings that were carried out across Ontario from March to May, 2021 and reveals several drawbacks to participation in a virtual hearing by video or phone. The report also highlights ACTO’s concern that the digital first approach to hearings will continue post pandemic. “Digital Evictions: The Landlord and Tenant Board’s Experiment in Online Hearings” is available on the ACTO website here: https://www.acto.ca/production/wp-content/uploads/2021/06/Digital-Evictions-ACTO.pdf.
“Regulating AI: Critical Issues and Choices” is the second in a series of papers by the Law Commission of Ontario (LCO) that seeks to examine the use of artificial intelligence (AI), automated decision-making (ADM) and algorithms in Canada’s justice system. The focus of this paper is on regulatory frameworks for AI and ADM systems that support decision-making. Understanding the implications of AI and ADM systems and how to regulate them has become increasingly important in Canada and throughout the world. This paper contemplates a range of important questions surrounding the regulation of these systems, including: how AI and ADM should be defined for regulatory purposes; how and when governments should be required to disclose their use of AI and ADM; what role “ethical AI” might play in government regulation of AI and ADM; and whether government regulation of AI and ADM should promote innovation and/or human rights.
“Regulating AI: Critical Issues and Choices” by Nye Thomas, Erin Chochla and Susie Lindsay is available on the Law Commission of Ontario’s website here: https://www.lco-cdo.org/en/the-lco-releases-a-new-report-regulating-ai-critical-issues-and-choices/.
A new inventory containing information on 88 legal digital tools aims to offer the Canadian public a way to conveniently access information on digital tools to address their legal needs. The inventory, which is currently in draft form, includes information from various areas of law including family, criminal, employment, and immigration. For each tool included in the inventory, information is provided on the cost (including if the tool is free to use), the intended user of the tool, the function, the type of law that it relates to and the developer of the tool. A brief description is also provided for each tool.
The Inventory of Digital Tools was created by Professor Amy Salyzyn (University of Ottawa) and JD students, William Burke and Angela Lee. The development of this inventory builds on previous research by Professors Jena McGill, Suzanne Bouclin, and Amy Salyzyn on the potential use of mobile and web-based applications to improve access to justice. For more information on the Inventory of Digital Tools or to provide feedback, visit the following webpage: https://techlaw.uottawa.ca/direct-public-legal-digital-tools-canada.
The international Task Force on Justice is an initiative that launched in 2018 to help tackle the global access to justice crisis – a problem that currently sees more than four billion people around the world living outside the protection of the law. This week, the Task Force’s Innovation Working Group published “Innovating Justice: Needed & Possible”, a report that explores ways that innovation can help to address unmet legal needs, the investment possibilities that justice innovation provides, and parameters for increasing and improving justice innovation in support of UN Sustainable Development Goal (SDG) 16.3 – equal access to justice for all. The report offers examples of new technologies as well as technological upgrades that can help to advance access to justice and also calls for financing justice innovation.
“Innovating Justice: Needed & Possible”, the report of the Innovation Working Group of the Task Force on Justice is available online here: https://www.hiil.org/wp-content/uploads/2019/02/Report-of-the-Innovation-Working-Group-of-the-Task-Force-on-Justice.pdf.
The Cyberjustice Laboratory (Laboratoire de Cyberjustice) in Montreal has launched a 6-year research initiative to examine artificial intelligence in the justice sector. This Social Sciences and Humanities Research Council of Canada (SSHRC) funded project includes 16 sub-projects, and a multi-disciplinary and international team of 45 researchers and 42 partners.
The Autonomy through Cyberjustice Technologies (ACT) research project by the Cyberjustice Laboratory will provide greater understanding of the socio-legal and ethical underpinnings of applying and integrating artificial intelligence tools within the justice system. More information about this important research initiative, being led Professor Karim Benyekhlef, Direcor of the Cyberjustice Laboratory, is available in the press release, available in English here: http://cyberjustice.openum.ca/files/sites/102/PressReleaseACT.pdf, and in French here: http://www.cyberjustice.ca/files/sites/102/CommuniqueAJC-VFinale.pdf. Visit the Autonomy through Cyberjustice Technologies (ACT) website here: https://www.ajcact.org/.
The recently published “Assisted Digital Support for Civil Justice System Users: Demand, Design, & Implementation” report offers insight into the use of ‘assisted digital support’ (ADS) to facilitate access to online civil justice services among low-income earners, the elderly, people living in social housing and people without degrees in the UK. The report indicates that ADS services, including face-to-face assistance and web chat can be useful for engaging people online. The report also recommends additional research into whether or to what extent ADS services are helpful for people without “legal capability”. Quoting the report, this article highlights the following: “That users undertake a range of activities online is not to say that they have the capability to undertake legal processes online”.
“Assisted Digital Support for Civil Justice System Users: Demand, Design, & Implementation” was prepared for the Civil Justice Council (UK) by Catrina Denvir, with the assistance of Reem Ayad, Nerissa Morales Cordoba, Mbeti Michuki, Adel Msolly and Annie Wood. The full report can be accessed here: https://www.judiciary.uk/wp-content/uploads/2018/06/cjc-report-on-assisted-digital-support.pdf.
Halton Community Legal Services in partnership with a group of regional intermediaries recently implemented a web-based Legal Health Check Up (LHC) tool. The online survey has boosted clinic intake numbers by 1/3 since its release by helping users identify legal problems and directing them to the clinic. This report, produced by Ab Currie in partnership with the Canadian Forum for Civil Justice (CFCJ) further explains the project.
From New Orleans, a couple of articles on an upcoming “hackathon” to promote access to lawyers: article 1 and article 2.