Annual Action Committee Report Highlights Progress on Access to Justice and Justice Sector Responses to the Pandemic

The national Action Committee on Access to Justice in Civil and Family Matters has released its annual progress report on the Justice Development Goals. The report offers insights on developments in nine areas deemed essential for better access to justice in Canada. The nine areas are based on the goals identified in the Action Committee’s 2013 “A Roadmap for Change” report which highlighted the need to:

  • Refocus the justice system to reflect and address everyday legal problems
  • Make essential legal services available to everyone
  • Make courts and tribunals fully accessible multi-service centres for public dispute resolution
  • Make coordinated and appropriate multidisciplinary family services easily accessible
  • Create local and national access to justice implementation mechanisms
  • Promote a sustainable, accessible and integrated justice agenda through legal education
  • Enhance the innovation capacity of the civil and family justice system
  • Support access to justice to promote evidence-based policy making
  • Promote coherent, integrated and sustained funding strategies

This year’s Action Committee report also includes a section on the justice sector’s responses to the COVID-19 pandemic.

“Canada’s Justice Development Goals 2020: Challenge and Change” is available in English here: http://www.justicedevelopmentgoals.ca/sites/default/files/jdgreport2020challengechange.pdf.

Pour télécharger << Objectifs de développement en matière de justice du Canada de 2020 : Défis et changements >> cliquez ici : http://www.justicedevelopmentgoals.ca/sites/default/files/odjrapport2020defichangements.pdf.

Canadian Judicial Council Publishes 3 New Handbooks for Self-Represented Litigants

The Canadian Judicial Council (CJC) has announced the publication of a new Civil Law Handbook, Criminal Law Handbook and Family Law Handbook for self-represented litigants. According to a May 5th press release, “[t]he goal of the handbooks is to help those who are not represented by legal counsel to better prepare for court proceedings, and to provide judges with tools they can recommend to such persons to help them access the courts.”

The handbooks were developed in conjunction with the Judicial Education Society of British Columbia and provide useful information on how to obtain electronic access to statutes, regulations and forms.

The three new handbooks are available on the CJC website in English here: https://cjc-ccm.ca/en/what-we-do/initiatives/representing-yourself-court and in French here: https://cjc-ccm.ca/fr/ce-que-nous-faisons/initiatives/se-representer-soi-meme-devant-un-tribunal.

New Book Examines What is Working and Not Working to Improve Access to Civil and Family Justice

The Justice Crisis: The Cost and Value of Accessing Law edited by Trevor C.W. Farrow and Lesley A. Jacobs is a newly published book that provides an in-depth look at what is working and not working to improve access to civil and family justice in Canada.

The Justice Crisis uses new empirical research to explore the value associated with the provision of an effective justice system and the costs – individual and collective – of not providing accessible justice. The national and international importance of and the need for this kind of research is widely acknowledged.

Contributors to The Justice Crisis: The Cost and Value of Accessing Law include: Carolyn Carter, Thomas A. Cromwell, Ab Currie, Matthew Dylag, Trevor C.W. Farrow, Heather Heavin, Lesley A. Jacobs, Devon Kapoor, Michaela Keet, Jennifer Koshan, Herbert M. Kritzer, Moktar Lamari, Marylène Leduc, M. Jerry McHale, Lisa Moore, Janet Mosher, Pierre Noreau, Mitchell Perlmutter, Catherine Piché, Noel Semple, Lorne Sossin, Michael Trebilcock, Wanda Wiegers and David Wiseman.

The book’s foreword is written by The Honourable Thomas A. Cromwell, CC.

The Justice Crisis: The Cost and Value of Accessing Law is part of the 7-year Cost of Justice project led by the Canadian Forum on Civil Justice. The Cost of Justice project was funded by the Social Sciences and Humanities Research Council.

The Justice Crisis: The Cost and Value of Accessing Law was published by UBC Press and is available here: www.ubcpress.ca/the-justice-crisis.

View the press release for The Justice Crisis: The Cost and Value of Accessing Law online here: https://news.yorku.ca/2020/09/02/new-evidence-on-the-justice-crisis-making-the-case-for-reform/.

National Action Committee Publishes New Report on Canada’s Progress on Justice Development Goals

A recently released report by the national Action Committee on Access to Justice in Civil and Family Matters (Action Committee) offers insights into new developments, research, initiatives and other efforts that are contributing to improvements in access to justice in Canada. This report represents the most recent review by the Action Committee of Canada’s progress on nine goals that are deemed essential for better access to justice. The report tracks achievements during 2018 using the Justice Development Goals as a common framework for coordinating efforts, sharing innovations, and measuring progress on access to justice.

Canada’s nine Justice Development Goals are to:

  • Address Everyday Legal Problems
  • Meet Legal Needs
  • Make Courts Work Better
  • Improve Family Justice
  • Work Together
  • Build Capacity
  • Innovate
  • Analyze and Learn
  • Improve Funding Strategies

The new Action Committee report, “Working Toward Accessible Justice: Tracking Progress on the JDGs in 2018” is available online in English here: http://www.justicedevelopmentgoals.ca/sites/default/files/2018jdgsworkingtorwardsa2jreport.pdf.

Vous pouvez télécharger << Travaillent pour une justice accessible : Suivi des progrès réalisés sur les objectifs de développement en matière de justice au Canada en 2018 >> ici : http://www.justicedevelopmentgoals.ca/sites/default/files/2018ojdstravaillentpoura2jrapport.pdf.

Learn more about the Justice Development Goals here: http://www.justicedevelopmentgoals.ca/goals.

Pour plus d’informations sur les objectifs de développement en matière de justice, cliquez ici : http://www.justicedevelopmentgoals.ca/fr.

Access to Justice: Next Year a Big One for the Action Committee / Accès à la justice : prochaine année occupée pour le Comité d’action

Thomas Cromwell and Beverly McLachlin

La version française suit.

There are big transitions occurring at the Action Committee on Access to Justice in Civil and Family Matters. Former Chief Justice Beverly McLachlin has this month assumed the chair of the committee which she had convened a decade ago.

The Chief Justice of Canada, Richard Wagner, has agreed to take on the role of honorary chair, carrying on the practice of his predecessor. Justice Elizabeth Corte and Mark Benton are in place as vice-chairs. With the support of the Ontario and British Columbia Law Foundations, the action committee is preparing a transition plan, a strategic plan and a governance plan, all to be presented and discussed at the committee’s annual summit in the early spring of next year. And the work of promoting and reporting on Canada’s Justice Development Goals is in full swing.

I had the opportunity recently to speak with the former chief justice McLachlin about her hopes and plans for the committee under her leadership. Here is what she had to say.

Thomas Cromwell (TC): What were your expectations when you convened the action committee in the fall of 2008 and how does the committee’s work since then match those expectations?

Beverly McLachlin (BM): My expectations were to start a conversation about access to justice that involved key players from all parts of the country and from all sectors — the legal profession, governments, courts, NGOs and academe — with a view to examining the roadblocks and coming up with insights on how to remove these barriers and improve people’s access to justice.

The committee’s accomplishments far surpassed my expectations. The broad cross-country conversation I hoped for has been engaged, and many new ideas on how to improve access to justice have emerged.

The level of engagement has far surpassed my expectations. As a result, new innovative ideas have actually been implemented — ideas that are improving Canadian’s access to justice “on the ground.” When we launched the committee in 2008, I had no idea that it would have produced such a rich dialogue, much less concrete results.

TC: What do you think are the most urgently needed changes to improve access to justice?

BM: I believe the most urgent change we need is a change in public and government attitudes. Instead of viewing justice as a frill or something lawyers and governments are grudgingly obliged to support, we should recognize (1) that access to justice in all its forms is a marker of a just society and (2) that supporting access to justice — providing people with legal help, counselling and more — will pay off in lower prison costs, lower court costs and enhancing the productivity of citizens. It is the right thing to do and the smart thing to do.

TC: Where do you hope to see the action committee go and what do you hope that it will accomplish under your leadership?

BM: The passionate women and men who have worked on the committee for the past decade have accomplished much and laid an excellent foundation for addressing the complex challenges that remain in achieving access to justice for everyone. I hope we will be able to establish a permanent umbrella organization to support innovative thinking, ensure that the accomplishments to date are not eroded and move on with new projects that will continue to enhance access to justice.

TC: As a final note, I am delighted that Beverley McLachlin has also agreed to take over this space. Beginning in January, she will be a regular contributor on access to justice. Next year is shaping up to be an exciting new phase of the ongoing efforts to improve access to justice in Canada.

The Honourable Thomas Cromwell served 19 years as an appellate judge and until recently chaired the Chief Justice’s Action Committee on Access to Justice in Civil and Family Matters. He retired from the Supreme Court of Canada in September of 2016 and is now senior counsel to the national litigation practice at Borden Ladner Gervais.

The Right Honourable Beverley McLachlin served as chief justice of Canada from 2000 to mid-December 2017. She now works as an arbitrator and mediator in Canada and internationally and also sits as a justice of Singapore’s International Commercial Court and the Hong Kong Final Court of Appeal. She chairs the Action Committee on Access to Justice in Civil and Family Matters.

This article originally appeared on The Lawyer’s Daily on December 19, 2018.


De grands changements s’opèrent au Comité d’action sur l’accès à la justice en matière civile et familiale (le Comité d’action). Ce mois-ci, l’ancienne juge en chef Beverly McLachlin est devenue présidente du Comité d’action, qu’elle avait créé il y a une dizaine d’années.

Le juge en chef du Canada, Richard Wagner, a accepté d’assumer le rôle de président honoraire, poursuivant ainsi l’usage instauré par sa prédécesseure. Les juges Elizabeth Corte et Mark Benton occupent les fonctions de vice-présidents. Avec l’aide de la Fondation du droit de l’Ontario et de la Law Foundation of British-Columbia, le Comité d’action prépare un plan de transition, un plan stratégique ainsi qu’un plan de gouvernance, qui seront tous présentés et débattus à l’occasion du sommet annuel du Comité d’action au début du printemps prochain. Par ailleurs, aucun effort n’est ménagé pour promouvoir les Objectifs de développement en matière de justice au Canada et produire des rapports à cet égard.

J’ai récemment eu l’occasion de m’entretenir avec l’ancienne juge en chef McLachlin au sujet de ses souhaits et de ses projets pour le Comité d’action sous sa présidence. Voici ce qu’elle avait à dire à ce propos :

Thomas Cromwell (TC) : Quelles étaient vos attentes lorsque vous avez créé le Comité d’action à l’automne 2008 et, depuis, comment ses travaux répondent-ils à ces attentes?

Beverly McLachlin (BM) : Je souhaitais entamer une discussion sur l’accès à la justice à laquelle participeraient les principaux intervenants de partout au pays et de tous les secteurs – de la communauté juridique, des gouvernements, des tribunaux, des organisations non gouvernementales et des universités – en vue d’examiner les obstacles et de trouver des moyens de les éliminer et d’améliorer l’accès à la justice pour la population.

Les réalisations du Comité d’action ont largement dépassé mes attentes. La vaste discussion nationale que j’espérais a été amorcée, et de nombreuses idées nouvelles sur la manière d’améliorer l’accès à la justice ont vu le jour.

Le niveau d’engagement a aussi grandement dépassé mes attentes. Par conséquent, de nouvelles idées novatrices ont été mises en œuvre – des idées qui améliorent concrètement l’accès des Canadiens à la justice. Lorsque nous avons formé le Comité d’action en 2008, je ne pensais pas qu’il donnerait lieu à un dialogue si fructueux, et encore moins à des résultats réels.

TC : Selon vous, quels sont les changements les plus urgents pour améliorer l’accès à la justice?

BM : Je crois que le plus urgent est de faire évoluer les mentalités chez le public et le gouvernement. Au lieu de considérer la justice comme une chose accessoire ou comme quelque chose que les avocats et les gouvernements sont obligés de soutenir à contrecœur, nous devrions reconnaître que 1) l’accès à la justice sous toutes ses formes constitue l’indicateur d’une société juste et 2) le fait de faciliter l’accès à la justice – fournir aux gens de l’aide juridique, des services de consultation juridique et plus – se traduira par une baisse des frais d’incarcération et de justice ainsi que par une hausse de la productivité des citoyens. Il s’agit d’une stratégie à la fois juste et sensée.

TC : Quel avenir espérez-vous pour le Comité d’action et que souhaitez-vous qu’il accomplisse sous votre présidence?

BM : Les femmes et les hommes passionnés qui ont travaillé au sein du Comité d’action au cours de la dernière décennie ont réalisé beaucoup de choses et jeté de solides bases pour faire face aux défis complexes qui restent à relever pour assurer l’accès à la justice pour tous. J’espère que nous serons en mesure d’établir une organisation-cadre permanente pour nourrir la réflexion novatrice, veiller à ce que les réalisations à ce jour ne soient pas menacées et aller de l’avant avec de nouveaux projets qui continueront d’améliorer l’accès à la justice.

TC : Pour conclure, je suis ravi que Beverley McLachlin ait également accepté de reprendre le flambeau. À compter de janvier, elle sera une collaboratrice régulière en matière d’accès à la justice. La prochaine année s’annonce comme une nouvelle étape emballante dans les efforts soutenus pour améliorer l’accès à la justice au Canada.

L’honorable Thomas Cromwell a été juge d’appel pendant 19 ans et, jusqu’à tout récemment, a présidé le Comité d’action sur l’accès à la justice en matière civile et familiale créé par la juge en chef. Il a pris sa retraite de la Cour suprême du Canada en septembre 2016 et agit désormais comme avocat-conseil principal au sein du groupe national des litiges chez Borden Ladner Gervais.

La très honorable Beverley McLachlin a été juge en chef du Canada de 2000 jusqu’à la mi‑décembre 2017. Elle travaille maintenant comme arbitre et médiatrice au Canada et à l’étranger. Elle siège également à la Cour commerciale internationale de Singapour et au Tribunal d’appel de dernière instance de Hong Kong. Elle préside le Comité d’action sur l’accès à la justice en matière civile et familiale.

Canadian Forum on Civil Justice Publishes New Cost of Justice Reports

The Canadian Forum on Civil Justice (CFCJ) has published three new reports based on data from their national Everyday Legal Problems and the Cost of Justice in Canada study.

EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – SURVEY DATA

The full data set from the CFCJ’s Everyday Legal Problems and Cost of Justice of Justice in Canada survey is now available! As part of the CFCJ’s national 7-year study on the Cost of Justice, over 3,000 adults in Canada were asked about their experiences with civil and family justice problems, the costs (monetary and non-monetary) of experiencing one or more civil or family justice problems and their views on the justice system.

The data from this national Cost of Justice survey has been published and is available on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada-Cost-of-Justice-Survey-Data.pdf.


EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – INCOME

Is there a connection between annual household income and experiences of civil or family justice problems in Canada? A new Cost of Justice report is now available that includes data from the CFCJ’s national Cost of Justice survey organized into three annual income groups: Less than $60,000, $60,000 – $125,000, and More than $125,000.

View the Everyday Legal Problems and the Cost of Justice in Canada – Income report on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/INCOME-Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada.pdf.


EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – SPENDING ON EVERYDAY LEGAL PROBLEMS

Almost 50% of people who experience an everyday legal problem spend some money trying to resolve their problem. Based on findings from the CFCJ’s national Cost of Justice study, average spending on legal problems is approximately $6,100. That is almost as much as Canadian households spend on food in a year. The newly published Everyday Legal Problems and the Cost of Justice in Canada – Spending on Everyday Legal Problems report offers additional insights on monetary spending on civil and family justice problems based on demographic characteristics recorded in the CFCJ’s Cost of Justice survey, as well as pathways used to try to resolve legal problems.

This new Cost of Justice report is available on the CFCJ website here: www.cfcj-fcjc.org/wp-content/uploads/SPENDING-Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada.pdf.

New Report looks at Judges’ Views on Children’s Participation in Justice Processes

The Canadian Research Institute for Law and the Family (CRILF) has published the final report on their 2017 national symposium on children’s participation in justice processes.

Children’s Participation in Justice Processes: Survey of Justices on Alberta’s Court of Queen’s Bench presents the results of a survey of justices on Alberta’s Court of Queen’s Bench. The survey aimed to obtain judges’ opinions on the importance of obtaining children’s views in court proceedings which affect them, the best ways of obtaining those views, and the extent to which judges have had experience soliciting the views of children. The study concludes with a number of recommendations for hearing children’s views.

Children’s Participation in Justice Processes: Survey of Justices on Alberta’s Court of Queen’s Bench is available online here: http://www.crilf.ca/Documents/ABQB_Justices%20Survey_Child_Participation_-_August_2018.pdf.

New Report Examines Alberta’s Mandatory Early Intervention Case Conferencing Pilot Project

The early intervention case conferences (EICCs) is a pilot project that was implemented by Alberta’s Court of Queen’s Bench in September, 2017 in an effort to address the increasing delays until family law cases can be tried, increasing numbers of litigants without counsel, and the short complement of the bench relative to the province’s population.

The Canadian Research Institute for Law and the Family (CRILF) recently conducted an evaluation of the EICC in order to determine if the Early Intervention Case Conference project is meeting its stated goals. The evaluation provides insights into what is working and what could be improved in the pilot project, and explores whether the project should be implemented as a permanent part of the family law litigation process in the Court of Queen’s Bench.

An Evaluation of Alberta’s Mandatary Early Intervention Case Conference Pilot Project final report is available online here: http://www.crilf.ca/Documents/EICC_Evaluation_-_August_2018.pdf.

Access to Justice: Diana Lowe on support for families as they restructure

by Thomas Cromwell

Alberta has been engaged for several years in an ambitious family law reform effort. I spoke to Diana Lowe, co-lead of the Reforming the Family Justice System (RFJS) initiative, about what they have been doing and what’s ahead. Here is the second part of my interview with her.

TC: What main innovations have been introduced and how are they working?

DL: The most significant change that has taken place, is a shift in the mental model or culture in the family justice system, away from improving access to lawyers, law and adversarial processes, and instead to a focus on family well-being through services that support families as they experience the pressures of restructuring. We are encouraging awareness of this shift by all participants in the family justice system, including families, and encouraging alignment with the Theory of Change in policy and programs.

We are beginning to see shifts in systems, policy and practices including the Court of Queen’s Bench that has adopted the Theory of Change in its Strategic Plan and is beginning to take action to put this into effect. Resolution Services in the Ministry of Justice and Solicitor General is developing a pilot to refocus the work of frontline staff as “justice system navigators.” These staff will be trained in brain science, and will develop maps of community services so they can assist families to obtain the supports they need for their social, relationship, parenting and financial needs.

This pilot is a collaboration with the County of Strathcona Family and Community Support Services (FCSS) and if successful, will be expanded to include FCSS organizations throughout the province.

Alberta has submitted a joint proposal (by the Alberta Ministry of Justice and Solicitor General, the Court of Queen’s Bench and the provincial court) to the federal minister of Justice, for the creation of an Alberta Unified Family Court. The proposal embedded the RFJS Theory of Change, supporting the use of services to assist Alberta families to access supports they need to help develop resilience, and to resolve disputes away from the adversarial processes of courts as much as possible.

TC: How is the experience of a family going through separation and divorce different from what it might have been five years ago?

DL: While the RFJS is still underway, there are many things that parents can do already to help them and their children thrive as they restructure. As co-convenor Justice Andrea Moen noted at our recent Collaborator Workshop, collaborative family professionals were out front in understanding that co-operation and collaboration between parents is essential for the health of the family and of the children. They led the way by creating teams of professionals to assist families.

The RFJS is aligned with the collaborative approach both to help families avoid adversarial court processes and to work out the restructuring of their family. Their approach is a model which ensures that families receive the kinds of relationship, parenting and financial supports that they need, and families can be guided by the model that collaborative professionals have created for supporting healthy families.

There are many different supports that are available to assist families, including collaborative family practitioners, co-parenting experts, wellness coaches, grief counsellors, financial advisers, step-parent supports, and of course mediators and lawyers. Examples of these supports are published regularly in Divorce Magazine. Families can use technology tools that encourage parents to work together to achieve better outcomes, including coParenter and Undo.

Supports for families are also available in most communities in the province through Family and Community Support Services partnerships between the provincial government and municipal governments; at Parent Link Centres; and through Triple-P Parenting Resources.

The RFJS is supporting the Ministry pilot in the County of Strathcona that will see families seek these supports, as part of our goal for better outcomes. As families are encouraged to seek out these supports early on in their decision to restructure, they are better able to deal with the emotional, parenting, relationship and financial challenges that commonly occur upon separation and divorce, and to avoid tangling these issues into legal processes.

TC: What’s next?

DL: Our Outcomes Framework identifies our key priorities for the coming year as:

  • Working with the legal profession to encourage brain science education by family lawyers, and identifying implications for shifts in ethical responsibilities and practices of family lawyers.
  • Working with the courts to ensure they are familiar with the Theory of Change, and are encouraged to align court processes with it.
  • Continued work with the Ministry of Justice and Solicitor General on the pilot with FCSS, and other family justice initiatives.
  • Helping to enhance the public understanding that “parents fighting about their children causes harm,” and to provide information about supports to improve resilience and well-being of family members.
  • Working with frontline service providers and supports for families, to empower them to provide the social, relationship, parenting and financial supports that families need when they’re restructuring.
  • Working with other ministries (Health, Education, Community and Social Services, Children’s Services) to share the Theory of Change and seek alignment with it, and the integration of services for families, in order to help families thrive.

This is the second of a two-part series. Read part one here.

This article originally appeared on The Lawyer’s Daily on July 30, 2018. It is the tenth article in The Honourable Thomas Cromwell’s exclusive Lawyer’s Daily column dedicated to access to civil and family justice.

The Honourable Thomas Cromwell served 19 years as an appellate judge and chairs the Chief Justice’s Action Committee on Access to Justice in Civil and Family Matters. He retired from the Supreme Court of Canada in September of 2016 and is now senior counsel to the national litigation practice at Borden Ladner Gervais.

Canadian Research Institute for Law and the Family Publishes Report on Canadian Legal Incubator Initiative

A recently published report by the Canadian Research Institute for Law and the Family (CRILF) examines the Aspire Legal Access Initiative (ALAI), a program based in Alberta that provides law school graduates with articles in family law and improves access to family law services for Calgarians. ALAI is modelled on legal incubator programs that have increased in popularity in the United States as a means to offer legal services to people who would not otherwise be able to access help. Similarly, through the ALAI program, Calgarians who earn too much to be eligible for legal aid but too little to afford private counsel receive legal assistance from law students and a senior lawyer. ALAI is the first legal incubator project in Canada and has been adapted to meet Canada’s article requirements.

The Evaluation of the Aspire Legal Access Initiative report outlines the satisfaction and opinions of clients, articled students and stakeholders from the legal community who accessed the program and also offers recommendations aimed at ensuring the program continues to operate as intended. An Evaluation of the Aspire Legal Access Initiative is available online here: http://www.crilf.ca/Documents/Aspire_Evaluation_-_July_2018.pdf.