New Book Examines What is Working and Not Working to Improve Access to Civil and Family Justice

The Justice Crisis: The Cost and Value of Accessing Law edited by Trevor C.W. Farrow and Lesley A. Jacobs is a newly published book that provides an in-depth look at what is working and not working to improve access to civil and family justice in Canada.

The Justice Crisis uses new empirical research to explore the value associated with the provision of an effective justice system and the costs – individual and collective – of not providing accessible justice. The national and international importance of and the need for this kind of research is widely acknowledged.

Contributors to The Justice Crisis: The Cost and Value of Accessing Law include: Carolyn Carter, Thomas A. Cromwell, Ab Currie, Matthew Dylag, Trevor C.W. Farrow, Heather Heavin, Lesley A. Jacobs, Devon Kapoor, Michaela Keet, Jennifer Koshan, Herbert M. Kritzer, Moktar Lamari, Marylène Leduc, M. Jerry McHale, Lisa Moore, Janet Mosher, Pierre Noreau, Mitchell Perlmutter, Catherine Piché, Noel Semple, Lorne Sossin, Michael Trebilcock, Wanda Wiegers and David Wiseman.

The book’s foreword is written by The Honourable Thomas A. Cromwell, CC.

The Justice Crisis: The Cost and Value of Accessing Law is part of the 7-year Cost of Justice project led by the Canadian Forum on Civil Justice. The Cost of Justice project was funded by the Social Sciences and Humanities Research Council.

The Justice Crisis: The Cost and Value of Accessing Law was published by UBC Press and is available here: www.ubcpress.ca/the-justice-crisis.

View the press release for The Justice Crisis: The Cost and Value of Accessing Law online here: https://news.yorku.ca/2020/09/02/new-evidence-on-the-justice-crisis-making-the-case-for-reform/.

Investing In Justice Saves More Money Than It Costs – New CFCJ Report

The Canadian Forum on Civil Justice (CFCJ) has published a major report that examines the return on investment in access to justice in several regions, including North America, Sub-Saharan Africa, Europe, Australia and Asia. The report concludes that, “across a diversity of justice programs, services and mechanisms around the world, spending on justice results in significant economic and other benefits that generally significantly exceed the value of the investment.” In most cases, the rate of return on investment in justice services and programs is between CAD $9 and $16 for every CAD $1 that is spent.

This new report is one of ten international background reports commissioned by the Task Force on Justice to help inform their efforts towards equal access to justice for all by 2030 (UN Sustainable Development Goal 16.3).

Investing in Justice – A Literature Review in Support of the Case for Improved Access is available for download on the CFCJ website here: https://cfcj-fcjc.org/wp-content/uploads/Investing-in-Justice-A-Literature-Review-in-Support-of-the-Case-for-Improved-Access-by-Lisa-Moore-and-Trevor-C-W-Farrow.pdf.

New Inventory of Digital Tools To Help Canadian Public Address Their Legal Needs

A new inventory containing information on 88 legal digital tools aims to offer the Canadian public a way to conveniently access information on digital tools to address their legal needs. The inventory, which is currently in draft form, includes information from various areas of law including family, criminal, employment, and immigration. For each tool included in the inventory, information is provided on the cost (including if the tool is free to use), the intended user of the tool, the function, the type of law that it relates to and the developer of the tool. A brief description is also provided for each tool.

The Inventory of Digital Tools was created by Professor Amy Salyzyn (University of Ottawa) and JD students, William Burke and Angela Lee. The development of this inventory builds on previous research by Professors Jena McGill, Suzanne Bouclin, and Amy Salyzyn on the potential use of mobile and web-based applications to improve access to justice. For more information on the Inventory of Digital Tools or to provide feedback, visit the following webpage: https://techlaw.uottawa.ca/direct-public-legal-digital-tools-canada.

Justice for All: Canadian Launch of the Report of the Task Force on Justice

On May 30th, 2019, the Global Centre for Pluralism will be hosting the Canadian launch of the Task Force on Justice’s “Justice for All” report. The event is being hosted in partnership with the Task Force on Justice and the International Development Research Centre. The “Justice for All” report explores the extent of the global justice gap, the cost of injustice, the benefits of investing in justice, along with other important, topical access to justice issues.

The launch of the report will take place from 8:30-10:00 am EDT in Ottawa and will also be live-streamed. This launch is one of many events that has been organized as part of the Open Governance Partnership Summit (Tuesday 28 – Friday 31 May, 2019): https://www.justice.sdg16.plus/ogpjustice.

Additional information on the Open Governance Partnership Summit and the launch of the report can be found here: https://www.pluralism.ca/event/justice-for-all-canadian-launch-of-the-report-of-the-task-force-on-justice/.

The “Justice for All” report is available in English, French and Spanish here: https://www.justice.sdg16.plus/report.

National Action Committee Publishes New Report on Canada’s Progress on Justice Development Goals

A recently released report by the national Action Committee on Access to Justice in Civil and Family Matters (Action Committee) offers insights into new developments, research, initiatives and other efforts that are contributing to improvements in access to justice in Canada. This report represents the most recent review by the Action Committee of Canada’s progress on nine goals that are deemed essential for better access to justice. The report tracks achievements during 2018 using the Justice Development Goals as a common framework for coordinating efforts, sharing innovations, and measuring progress on access to justice.

Canada’s nine Justice Development Goals are to:

  • Address Everyday Legal Problems
  • Meet Legal Needs
  • Make Courts Work Better
  • Improve Family Justice
  • Work Together
  • Build Capacity
  • Innovate
  • Analyze and Learn
  • Improve Funding Strategies

The new Action Committee report, “Working Toward Accessible Justice: Tracking Progress on the JDGs in 2018” is available online in English here: http://www.justicedevelopmentgoals.ca/sites/default/files/2018jdgsworkingtorwardsa2jreport.pdf.

Vous pouvez télécharger << Travaillent pour une justice accessible : Suivi des progrès réalisés sur les objectifs de développement en matière de justice au Canada en 2018 >> ici : http://www.justicedevelopmentgoals.ca/sites/default/files/2018ojdstravaillentpoura2jrapport.pdf.

Learn more about the Justice Development Goals here: http://www.justicedevelopmentgoals.ca/goals.

Pour plus d’informations sur les objectifs de développement en matière de justice, cliquez ici : http://www.justicedevelopmentgoals.ca/fr.

Measuring Unmet Legal Need Across the World

A recently published “Measuring the Justice Gap” methodological paper by the World Justice Project and the Task Force on Justice highlights the urgency of addressing the global access to justice gap, a problem that currently sees an estimated 5 billion worldwide with unmet legal needs.  The paper discusses categories of justice need, presents the objectives and principles guiding the assessment of the justice gap, and offers details on question design, methods and definitions included in the justice gap measurement framework. “Measuring the Justice Gap” is available online here: https://worldjusticeproject.org/sites/default/files/documents/Measuring%20the%20Justice%20Gap_WJP%20Update_Feb2019_Final-updated_0.pdf.

Access to Justice: Next Year a Big One for the Action Committee / Accès à la justice : prochaine année occupée pour le Comité d’action

Thomas Cromwell and Beverly McLachlin

La version française suit.

There are big transitions occurring at the Action Committee on Access to Justice in Civil and Family Matters. Former Chief Justice Beverly McLachlin has this month assumed the chair of the committee which she had convened a decade ago.

The Chief Justice of Canada, Richard Wagner, has agreed to take on the role of honorary chair, carrying on the practice of his predecessor. Justice Elizabeth Corte and Mark Benton are in place as vice-chairs. With the support of the Ontario and British Columbia Law Foundations, the action committee is preparing a transition plan, a strategic plan and a governance plan, all to be presented and discussed at the committee’s annual summit in the early spring of next year. And the work of promoting and reporting on Canada’s Justice Development Goals is in full swing.

I had the opportunity recently to speak with the former chief justice McLachlin about her hopes and plans for the committee under her leadership. Here is what she had to say.

Thomas Cromwell (TC): What were your expectations when you convened the action committee in the fall of 2008 and how does the committee’s work since then match those expectations?

Beverly McLachlin (BM): My expectations were to start a conversation about access to justice that involved key players from all parts of the country and from all sectors — the legal profession, governments, courts, NGOs and academe — with a view to examining the roadblocks and coming up with insights on how to remove these barriers and improve people’s access to justice.

The committee’s accomplishments far surpassed my expectations. The broad cross-country conversation I hoped for has been engaged, and many new ideas on how to improve access to justice have emerged.

The level of engagement has far surpassed my expectations. As a result, new innovative ideas have actually been implemented — ideas that are improving Canadian’s access to justice “on the ground.” When we launched the committee in 2008, I had no idea that it would have produced such a rich dialogue, much less concrete results.

TC: What do you think are the most urgently needed changes to improve access to justice?

BM: I believe the most urgent change we need is a change in public and government attitudes. Instead of viewing justice as a frill or something lawyers and governments are grudgingly obliged to support, we should recognize (1) that access to justice in all its forms is a marker of a just society and (2) that supporting access to justice — providing people with legal help, counselling and more — will pay off in lower prison costs, lower court costs and enhancing the productivity of citizens. It is the right thing to do and the smart thing to do.

TC: Where do you hope to see the action committee go and what do you hope that it will accomplish under your leadership?

BM: The passionate women and men who have worked on the committee for the past decade have accomplished much and laid an excellent foundation for addressing the complex challenges that remain in achieving access to justice for everyone. I hope we will be able to establish a permanent umbrella organization to support innovative thinking, ensure that the accomplishments to date are not eroded and move on with new projects that will continue to enhance access to justice.

TC: As a final note, I am delighted that Beverley McLachlin has also agreed to take over this space. Beginning in January, she will be a regular contributor on access to justice. Next year is shaping up to be an exciting new phase of the ongoing efforts to improve access to justice in Canada.

The Honourable Thomas Cromwell served 19 years as an appellate judge and until recently chaired the Chief Justice’s Action Committee on Access to Justice in Civil and Family Matters. He retired from the Supreme Court of Canada in September of 2016 and is now senior counsel to the national litigation practice at Borden Ladner Gervais.

The Right Honourable Beverley McLachlin served as chief justice of Canada from 2000 to mid-December 2017. She now works as an arbitrator and mediator in Canada and internationally and also sits as a justice of Singapore’s International Commercial Court and the Hong Kong Final Court of Appeal. She chairs the Action Committee on Access to Justice in Civil and Family Matters.

This article originally appeared on The Lawyer’s Daily on December 19, 2018.


De grands changements s’opèrent au Comité d’action sur l’accès à la justice en matière civile et familiale (le Comité d’action). Ce mois-ci, l’ancienne juge en chef Beverly McLachlin est devenue présidente du Comité d’action, qu’elle avait créé il y a une dizaine d’années.

Le juge en chef du Canada, Richard Wagner, a accepté d’assumer le rôle de président honoraire, poursuivant ainsi l’usage instauré par sa prédécesseure. Les juges Elizabeth Corte et Mark Benton occupent les fonctions de vice-présidents. Avec l’aide de la Fondation du droit de l’Ontario et de la Law Foundation of British-Columbia, le Comité d’action prépare un plan de transition, un plan stratégique ainsi qu’un plan de gouvernance, qui seront tous présentés et débattus à l’occasion du sommet annuel du Comité d’action au début du printemps prochain. Par ailleurs, aucun effort n’est ménagé pour promouvoir les Objectifs de développement en matière de justice au Canada et produire des rapports à cet égard.

J’ai récemment eu l’occasion de m’entretenir avec l’ancienne juge en chef McLachlin au sujet de ses souhaits et de ses projets pour le Comité d’action sous sa présidence. Voici ce qu’elle avait à dire à ce propos :

Thomas Cromwell (TC) : Quelles étaient vos attentes lorsque vous avez créé le Comité d’action à l’automne 2008 et, depuis, comment ses travaux répondent-ils à ces attentes?

Beverly McLachlin (BM) : Je souhaitais entamer une discussion sur l’accès à la justice à laquelle participeraient les principaux intervenants de partout au pays et de tous les secteurs – de la communauté juridique, des gouvernements, des tribunaux, des organisations non gouvernementales et des universités – en vue d’examiner les obstacles et de trouver des moyens de les éliminer et d’améliorer l’accès à la justice pour la population.

Les réalisations du Comité d’action ont largement dépassé mes attentes. La vaste discussion nationale que j’espérais a été amorcée, et de nombreuses idées nouvelles sur la manière d’améliorer l’accès à la justice ont vu le jour.

Le niveau d’engagement a aussi grandement dépassé mes attentes. Par conséquent, de nouvelles idées novatrices ont été mises en œuvre – des idées qui améliorent concrètement l’accès des Canadiens à la justice. Lorsque nous avons formé le Comité d’action en 2008, je ne pensais pas qu’il donnerait lieu à un dialogue si fructueux, et encore moins à des résultats réels.

TC : Selon vous, quels sont les changements les plus urgents pour améliorer l’accès à la justice?

BM : Je crois que le plus urgent est de faire évoluer les mentalités chez le public et le gouvernement. Au lieu de considérer la justice comme une chose accessoire ou comme quelque chose que les avocats et les gouvernements sont obligés de soutenir à contrecœur, nous devrions reconnaître que 1) l’accès à la justice sous toutes ses formes constitue l’indicateur d’une société juste et 2) le fait de faciliter l’accès à la justice – fournir aux gens de l’aide juridique, des services de consultation juridique et plus – se traduira par une baisse des frais d’incarcération et de justice ainsi que par une hausse de la productivité des citoyens. Il s’agit d’une stratégie à la fois juste et sensée.

TC : Quel avenir espérez-vous pour le Comité d’action et que souhaitez-vous qu’il accomplisse sous votre présidence?

BM : Les femmes et les hommes passionnés qui ont travaillé au sein du Comité d’action au cours de la dernière décennie ont réalisé beaucoup de choses et jeté de solides bases pour faire face aux défis complexes qui restent à relever pour assurer l’accès à la justice pour tous. J’espère que nous serons en mesure d’établir une organisation-cadre permanente pour nourrir la réflexion novatrice, veiller à ce que les réalisations à ce jour ne soient pas menacées et aller de l’avant avec de nouveaux projets qui continueront d’améliorer l’accès à la justice.

TC : Pour conclure, je suis ravi que Beverley McLachlin ait également accepté de reprendre le flambeau. À compter de janvier, elle sera une collaboratrice régulière en matière d’accès à la justice. La prochaine année s’annonce comme une nouvelle étape emballante dans les efforts soutenus pour améliorer l’accès à la justice au Canada.

L’honorable Thomas Cromwell a été juge d’appel pendant 19 ans et, jusqu’à tout récemment, a présidé le Comité d’action sur l’accès à la justice en matière civile et familiale créé par la juge en chef. Il a pris sa retraite de la Cour suprême du Canada en septembre 2016 et agit désormais comme avocat-conseil principal au sein du groupe national des litiges chez Borden Ladner Gervais.

La très honorable Beverley McLachlin a été juge en chef du Canada de 2000 jusqu’à la mi‑décembre 2017. Elle travaille maintenant comme arbitre et médiatrice au Canada et à l’étranger. Elle siège également à la Cour commerciale internationale de Singapour et au Tribunal d’appel de dernière instance de Hong Kong. Elle préside le Comité d’action sur l’accès à la justice en matière civile et familiale.

Canadian Forum on Civil Justice Publishes New Cost of Justice Reports

The Canadian Forum on Civil Justice (CFCJ) has published three new reports based on data from their national Everyday Legal Problems and the Cost of Justice in Canada study.

EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – SURVEY DATA

The full data set from the CFCJ’s Everyday Legal Problems and Cost of Justice of Justice in Canada survey is now available! As part of the CFCJ’s national 7-year study on the Cost of Justice, over 3,000 adults in Canada were asked about their experiences with civil and family justice problems, the costs (monetary and non-monetary) of experiencing one or more civil or family justice problems and their views on the justice system.

The data from this national Cost of Justice survey has been published and is available on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada-Cost-of-Justice-Survey-Data.pdf.


EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – INCOME

Is there a connection between annual household income and experiences of civil or family justice problems in Canada? A new Cost of Justice report is now available that includes data from the CFCJ’s national Cost of Justice survey organized into three annual income groups: Less than $60,000, $60,000 – $125,000, and More than $125,000.

View the Everyday Legal Problems and the Cost of Justice in Canada – Income report on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/INCOME-Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada.pdf.


EVERYDAY LEGAL PROBLEMS AND THE COST OF JUSTICE IN CANADA – SPENDING ON EVERYDAY LEGAL PROBLEMS

Almost 50% of people who experience an everyday legal problem spend some money trying to resolve their problem. Based on findings from the CFCJ’s national Cost of Justice study, average spending on legal problems is approximately $6,100. That is almost as much as Canadian households spend on food in a year. The newly published Everyday Legal Problems and the Cost of Justice in Canada – Spending on Everyday Legal Problems report offers additional insights on monetary spending on civil and family justice problems based on demographic characteristics recorded in the CFCJ’s Cost of Justice survey, as well as pathways used to try to resolve legal problems.

This new Cost of Justice report is available on the CFCJ website here: www.cfcj-fcjc.org/wp-content/uploads/SPENDING-Everyday-Legal-Problems-and-the-Cost-of-Justice-in-Canada.pdf.

UVic Access to Justice Centre for Excellence Launches Newsletter

The University of Victoria Access to Justice Centre for Excellence (UVic ACE) has launched a newsletter!

NEWSLINKS is a new UVic ACE publication that collates recent news and information from the media, the courts, government and the academy that will be of interest to people working to advance access to justice in British Columbia and elsewhere. The first issue of NEWSLINKS includes coming events, links to recent articles on A2J and Legal Education, A2J and Legal Practice and A2J and Self-Represented Litigants, as well as links to recent research and reports on access to justice.

To view the first issue of NEWSLINKS, click here: UVic ACE NEWSLINKS Issue 1. To subscribe to NEWSLINKS, visit: www.uvicace.com.

International research project seeks to scale access to community-based justice

The Canadian Forum on Civil Justice (CFCJ), located at Osgoode Hall Law School, is joining forces with researchers in Kenya, Sierra Leone and South Africa to build a business case for scaling community-based justice services.

Funded by the International Development Research Centre (IDRC), the Community-Based Justice Research (CBJR) project is a newly-launched, collaborative research initiative that aims to advance collective understanding of the costs, opportunities, and challenges of community-based justice programs. In doing so, this project will play a significant role in supporting the improvement of access to justice at the community level.

This project speaks directly to Goal 16.3 of the UN Sustainable Development Goals (SDG) which requires countries to ensure equal access to justice for all of their citizens. Community-oriented justice services fill gaps in the delivery of legal services in many otherwise underserved areas; they facilitate early legal problem resolution, and they empower individuals to engage in society to protect their legal rights. By helping to provide the evidence needed to understand, assess and scale these types of access to justice programs, this project will help countries to better develop and deliver justice to their communities.

The Community-Based Justice Research project is planned in close collaboration with the IDRC, the Katiba Institute in Kenya, the Center for Alternative Policy Research and Innovation (CAPRI) in Sierra Leone and the Centre for Community Justice and Development (CCJD) in South Africa with support from Open Society Foundations (OSF), and will incorporate research methodologies and learnings from the CFCJ’s own 7-year (2011-2018) national, people-centered research project on “The Cost of Justice”.

The press release for the Community-Based Justice Research project is available on the CFCJ website here: http://cfcj-fcjc.org/wp-content/uploads/Press-Release-CFCJ-CBJR-International-Research-Initiative-Seeks-to-Scale-Access-to-Community-Justice.pdf.

To learn more, please also visit the Community-Based Justice Research project page here: http://cfcj-fcjc.org/our-projects/community-based-justice-research-cbjr/.