The Canadian Bar Association’s Access to Justice Committee has developed a new professional development webinar series called, Better Client Service Series: Good for Clients, Good for Lawyers.
Three live 90-minute webinars are currently scheduled to take place as a part of this series. The themes are as follows:
- (March 7, 2017) Lasting Client Relationships: Intake Strategies that Build Long-Term Trust: Using client intake procedures to identify long-term needs and build client capacity;
- (March 29, 2017) Made-to-Measure Legal Services: The Power of Limited Scope Retainers: Understanding the practical application of limited scope retainers and the associated professional responsibilities;
- (April 19, 2017) Intelligent Client Communications: Empowering Your Clients Through Clear Legal Writing: Drafting correspondence that optimizes clients’ understanding of their legal issues and helps them make effective decisions.
These webinars will be led by faculty who are well known in the access to justice arena. More information about the webinar series can be found at the following link: http://www.cbapd.org/details_en.aspx?id=NA_ona2j17. Information about accreditation of the sessions for inclusion in continuing professional development hours is located here: http://www.cbapd.org/accreditation_en.aspx?id=NA_ONA2J17
Non-CBA members who work in Access to Justice are eligible for pricing discounts. Follow the links above for contact information and to learn more about this series.
The Canadian Forum on Civil Justice (CFCJ) has released several new publications from their Cost of Justice research project, which examines the cumulative social and economic costs associated with everyday legal problems. Stemming from this project are the following recent publications:
1) “The Everyday Legal Problems and the Costs of Justice in Canada: Overview Report”
Gathering data from over 3,000 survey respondents, the Overview Report, available on the CFCJ website here, looks at the public’s experience with the justice system and the various costs (ex: monetary, physical and emotional) that it imposes.
2) “Design And Conduct of the Cost of Justice Survey”
This publication sets out the specific methodology used by the CFCJ research team to collate the survey data. The method of sampling, data collection, and data processing are discussed at length here.
3) “Everyday Legal Problems and Cost of Justice: Survey”
The Cost of Justice Survey was structured to determine the number of respondents who had experienced 84 specific legal problems. The 84 problems were grouped into 17 types, with a section of the survey being devoted to each type. The Survey can be accessed here.
4) “Everyday Legal Problems and the Cost of Justice in Canada: Fact Sheet”
This (updated and revised) Fact Sheet summarizes some of the key findings arising out of the Overview Report. The Fact Sheet can be accessed here.
Kathryn E. Thomson, PhD Candidate, UVic (Law), along with several AJRN listserv subscribers, have indicated publications that they would include on their “Access to Justice Top Ten Must-Read” list. There is a lot of valuable research and commentary worth revisiting or, for those of you who are new to the topic, discovering for the first time. Here are the recommendations:
- Genn, Hazel. Paths to Justice: What People Do and Think About Going to Law (Portland, Ore: Hart Publishing, 1999).
- Cromwell, Thomas A. “Access to Justice: Towards a Collaborative and Strategic Approach” (2012) 63 U.N.B.L.J. 38.
- Friedman, Lawrence M. “Access to Justice: Social and Historical Context” in Mauro Cappelletti and John Weiser (ed) The Florence Access-to-Justice Project (Milan: Doti.A.Giuffe Editore, 1978) Vol II, Book I.
- Macfarlane, Julie. “The National Self-Represented Litigants Project: Identifying and Meeting the Needs of Self-Represented Litigants” (Kingsville, Ontario: Self-Published Report, April 2013).
- Reports for the National Action Committee on Access to Justice in Civil and Family Matters, February 12, 2013. Online: Canadian Forum on Civil Justice: http://www.cfcj-fcjc.org/action-committee
- Wexler, Stephen. “Practicing Law for Poor People” (1970) 79(5) The Yale Law Journal
- Currie, Ab. The Legal Problems of Everyday Life: The Nature, Extent and Consequences of Justiciable Problems Experienced by Canadians (Ottawa: Department of Justice Canada, 2007)
- Hadfield, Gillian. “Higher Demand, Lower Supply? A comparative assessment of the legal resource landscape for ordinary Americans” (Feb. 2010) Fordham Urban Law Journal
- Australian Government – Productivity Committee – Access to Justice Arrangements (2014): http://www.pc.gov.au/inquiries/completed/access-justice/report
- McEown, Carol. “Civil Legal Needs Research Report” (Report prepared for the Law Foundation of BC March 2009, 2d ed) online: Law Foundation of British Columbia: http://www.lawfoundationbc.org/wp-content/uploads/Civil-Legal-Needs-Research-FINAL.pdf
- Brewin, Alison & Stephens, Lindsay. Legal Aid Denied (2004): http://www.westcoastleaf.org/wp-content/uploads/2014/10/2004-REPORT-Legal-Aid-Denied-Women-and-the-Cuts-to-Legal-Services-in-BC.pdf
- Brewin, Alison & Govender, Kasari. Rights-Based Legal Aid (2010): http://www.westcoastleaf.org/wp-content/uploads/2014/10/2010-REPORT-Rights-Based-Legal-Aid-Rebuilding-BCs-Broken-System.pdf
- Track, Laura, (in collaboration with Shahnaz Rahman and Kasari Govender. Putting Justice Back on the Map (2014): http://www.westcoastleaf.org/wp-content/uploads/2014/10/2014-REPORT-Putting-Justice-Back-on-the-Map.pdf
- CBA Access to Justice Committee. Reaching equal justice report: an invitation to envision and act (2013): http://www.cba.org/CBA/equaljustice/secure_pdf/EqualJusticeFinalReport-eng.pdf
- Roderick MacDonald’s work on access to justice in Canada – a list of his words can be found here: http://people.mcgill.ca/files/roderick.macdonald/macdonald-pubs.pdf
- Cohl, Karen & Thomson, George. “Connecting Across Language and Distance: Linguistic and Rural Access to Legal Information and Services” (2008): http://www.lawfoundation.on.ca/wp-content/uploads/The-Connecting-Report.pdf
- CLEO’s Centre for Research and Innovation host a research database through the PLE Learning Exchange website. The database is an annotated bibliography of research on public legal education and information (PLEI) issues from Canada and other jurisdictions, and also contains some papers on A2J generally where PLEI is referenced: http://www.plelearningexchange.ca/research/research-database/
- Action Committee on Access to Justice in Civil and Family Matters. “Access to Civil & Family Justice: A Roadmap for Change” (2013): http://www.cfcj-fcjc.org/sites/default/files/docs/2013/AC_Report_English_Final.pdf
- The National Self-Represented Litigants Project blog by Professor Julie Macfarlane houses many A2J articles: http://representingyourselfcanada.com/
Please note that this list isn’t exhaustive and additional suggestions are welcome. What publications would you include on your “Top Ten” list?
Send an email to firstname.lastname@example.org with “AJRN subscribe” in the subject line to join the conversation taking place on the listserv!
A Toronto-based lawyers group has launched the “Self-Rep Navigators” to direct legal services towards self-represented litigants. Described as “a hub for connecting self-represented litigants to supportive lawyers and high quality resources both online and offline”, Self-Rep Navigators have established a website at www.limitedscoperetainers.ca and list lawyers who will take clients on a limited scope retainer/ at fixed fees for civil and criminal matters, and those offering the same types of services to family clients.
Heather (email@example.com) and Michael (firstname.lastname@example.org) would like to hear from any other lawyers interested in being a part of this group.
You can find the full write up about Self-Rep Navigators here.
On March 13, 2015 the Action Committee on Access to Justice in Civil and Family Matters (the Action Committee) convened a meeting for existing provincial and territorial access to justice groups (P/T A2J groups), many of which were formed in response to recommendation 5.1 of the Action Committee’s Roadmap Report.
The purpose of the meeting was to reflect on the progress made by these groups over the past year, discuss the access to justice initiatives underway in different jurisdictions, highlight promising developments, learn from common challenges, and consider collaborations and cooperation among justice stakeholders that could be further supported by the Action Committee.
The report can be accessed in English here
and in French here
In an information bulletin released by The Law Society of Yukon, they acknowledge the seriousness of access to justice issues in remote and northern communities across Canada and identify four areas of particular concern:
- Lack of social resources
- Lack of legal resources
- Lack of alternative measures and restorative justice programs
- Lack of Gladue information before the Courts
The Law Society recently expressed their support for the Gladue Pilot project aimed at addressing these and related, longstanding access to justice issues.
Read the Yukon Gladue Research and Resource Identification Project Report in full here.
In March the Action Committee on Access to Justice and Family Matters convened a meeting of provincial and territorial access to justice groups.
The Canadian Forum on Civil Justice has posted a short blog on the meeting as well as short updates from A2J groups in Quebec, Nova Scotia, and Newfoundland and Labrador.
Access them here.