The Alberta Law Foundation has published a report that examines challenges and best practices for the remote delivery of legal services to low-income Albertans. The report explores several aspects of legal service delivery as relate specifically to the COVID-19 pandemic, although the focus is more generally on remote legal service delivery before the pandemic and beyond the pandemic.
The Remote Legal Services to Low-Income Albertans – Challenges and Best Practices report discusses remote legal service delivery models and tools and addresses impacts of remote service delivery for specific groups. The discussion of remote legal service delivery is organized around the following topics:
- Silver Linings of the Transition to Remote Legal Service Delivery
- Challenges with Remote Legal Service Delivery
- Service Modifications in Response to the Pandemic
- Literature Review about Best Practices
- Innovative Projects and Hubs in the U.S. and Canada
- Technology Tools and Resources
The final report also includes resources for further information.
The Alberta Law Foundation’s Remote Legal Services to Low-Income Albertans – Challenges and Best Practices report was written by Flora Stevenson and is available online in English here: https://www.albertalawfoundation.org/news/new-report-remote-legal-services-to-low-income-albertans-challenges-and-best-practices.