Global Progress Report on UN SDG 16 Highlights Country Differences in Access to Dispute Resolution Mechanisms

A recently released United Nations (UN) Global Progress Report on Sustainable Development Goal (SDG) 16 – promote peaceful and inclusive societies and provide access to justice for all – outlines country-level differences in the proportion of people who access dispute resolution mechanisms when experiencing a civil justice problem. The report indicates that for some countries fewer than half (46 per cent) of people experiencing a civil legal problem access a formal or informal dispute resolution channel. Conversely, in some countries, almost everyone experiencing a civil legal problem (94 per cent) accesses a formal or information dispute resolution channel for assistance.

The Global Progress Report underscores the need for more countries to report on dispute resolution access, an indicator of access to civil justice (SDG 16.3.3). More disaggregated country data is also needed on the types of disputes experienced by populations and gender gaps in access to dispute resolution mechanisms.

The 3rd Global Progress Report also provides details on other indicators for SDG 16. The 2025 Global Progress Report on Sustainable Development Goal 16 is available online in English here: https://www.unodc.org/documents/data-and-analysis/sdgs/2025_SDG16_Report.pdf.

Annual Conference Aims to Promote Canadian Leadership in AI and Tech for Justice

The 2025 Autonomy through Cyberjustice Technologies (ACT) Partnership Conference aims to bring attention to Canada’s leadership in artificial intelligence and technological innovation in the justice system. The ACT conference is an annual gathering that has taken place since 2018. It is funded by the Social Sciences and Humanities Research Council (SSHRC) and brings together dozens of partners and stakeholders representing all areas of the justice system.

This year’s ACT Conference includes panels and presentations on the following themes:

  • Legal Contestability and Scientific Falsifiability in AI Decision-Making
  • Regulating AI in the Justice Sector (The Regulatory Reflex)
  • Experimenting with AI Technologies to Enhance Judicial Actors’ Autonomy
  • Lessons to Improve Practices of Justice Stakeholders
  • Young Researchers: AI & Tech, Justice and Politics

The 2025 ACT Conference takes place from October 15-16, 2025, in Montreal. Information about Conference is available online here: https://www.ajcact.org/en/conference-2025/program/. Additional details about the ACT Project are available here: https://www.ajcact.org/en.

UK Ministry of Justice Publishes AI Action Plan for Justice

The UK Ministry of Justice has published a first-of-its-kind document which lays out a plan to “harness the power of AI to transform the public’s experience” of the justice system in England and Wales. The Ministry of Justice’s AI Action Plan for Justice seeks to present a proportionate approach to AI adoption across courts, tribunals, prisons, probation and supporting services, noting the potential of AI to make justice more accessible, fairer, and faster.

The AI Action Plan outlines three priorities:

  • Strengthen our foundations
  • Embed AI across the justice system
  • Invest in our people and partners

In developing the AI Action Plan for Justice, the Ministry of Justice consulted the judiciary and legal services regulators.

The AI Action Plan for Justice is available online here: https://www.gov.uk/government/publications/ai-action-plan-for-justice/ai-action-plan-for-justice.

International Report Explores Use and Perception of AI by Legal Aid Organisations

The Hague Institute for Innovation of Law (HiiL) conducted a survey of 56 legal aid organisations in low-, middle- and high-income countries with a view to better understanding how artificial intelligence is being used on the frontline and how it is perceived. Organisations included in the (non-representative) multi-country survey are based in Africa, Asia, Europe, South America and North America. The survey was carried out in May 2025.

According to the report, generative AI applications are being used both in the design and delivery of legal aid services, with most organisations indicating that they use some AI. Among AI programs being used, ChatGPT is the most common. The most common uses of AI by legal aid organisations responding to the survey include: search, translation, content creation and proofreading. Based on survey responses, AI is not engaged as often for direct service provision.

HiiL’s AI and Access to Justice: A Snapshot of Current Trends and Future Potential report is available in English here: https://www.hiil.org/wp-content/uploads/2025/07/ai_and_access_to_justice__a_snapshot_of_current_trends_and_future_potential.pdf.

Canadian Journal of Law and Society Publishes Special Issue on People-Centred Justice

A new open access special issue on people-centred justice has been published by the Canadian Journal of Law and Society. The issue covers almost a dozen topics including:

  • People-Centred Justice: Reimagining Law, Institutions and Process by Andrew Pilliar and Michelle Lawrence
  • People-Centered Justice in International Assistance: Rule-of-Law Path Dependencies or New Paths to Justice for All? by Adrian Di Giovanni and Maaike De Langen
  • Person-Centred Justice and Dispute Resolution: The Potential of Lay Courts by Jérémy Boulanger-Bonnelly
  • Towards People-Centered Justice: The Conflict Resolution Routes of People Facing Legal Problems by Megan Capp and Yvon Dandurand
  • Using Social Media as a Tool to Inform Person-Centred Justice by Matthew Dylag
  • Court Form Accessibility: Adopting, Designing and Evaluating Online Guided Pathways by Amy Salyzyn, Jacquelyn Burkell, Esti Azizi and David Westcott
  • Welfarism and People-Centred Justice by Noel Semple

The special issue is available online here: https://www.cambridge.org/core/journals/canadian-journal-of-law-and-society-la-revue-canadienne-droit-et-societe/issue/1A0FBAF126BB8296AC0466ACA65CB67C.

Upcoming Access to Justice and Artificial Intelligence Events

On 20 March 2025, from 11.00 a.m. – 12.30 p.m. CET (6:00 a.m. – 7:30 a.m. EDT), the Organisation for Economic Co-operation and Development (OECD) and the Hague Institute for Innovation of Law (HiiL) will host a webinar on: Transforming Access to Justice through Artificial Intelligence.

Policymakers, legal experts, front-line activists, and justice innovators will discuss opportunities, risks, and governance strategies for AI-driven justice solutions and the broader role of AI in access to justice.

For more information, or to register, please visit: https://www.hiil.org/our-events/ai4justice-transforming-access-to-justice-through-artificial-intelligence/.

_______________________________________________________________________________

On 2 April 2025, the Peter A. Allart School of Law at The University of British Columbia will host an AI and Law (Student) Symposium under the theme: Exploring Innovation, Challenges, and Legal Implications of a Technological Revolution.

Undergraduate and graduate students will engage in discussions on various topics related to AI and law, including:

  • AI & Free Expression: Algorithmic content moderation and political speech
  • AI & Litigation: Challenges in administrative and immigration law cases
  • AI & Accountability: Who is responsible when AI deceives?
  • AI & Creativity: The ownership of AI-generated works
  • AI & Journalism: Legal risks of AI in news reporting
  • AI & Law Practice: Regulating AI in legal decision-making
  • AI Personhood: How should we approach legal status for AI agents?

For more information, visit: https://allard.ubc.ca/about-us/events-calendar/ai-law-symposium.

2025 International Access to Justice Forum Releases Call for Proposals

The 2025 International Access to Justice (IAJ) Forum will take place on September 26th and 27th at NYU and Fordham University in New York.

The IAJ Forum invites scholars, researchers, practitioners, reformers, judge, dispute resolution experts and other legal stakeholders to share new research, theory, and policy developments related to the global movement for civil justice.

Proposals to speak at the 2025 IAJ Forum are being accepted until April 15th, 2025.

The 2025 IAJ Forum invites persons interested in attending this year’s forum to sign up now. In person registration costs $250; online registration is $75. Partial scholarships may be available in limited numbers to international presenters.

For more information about the 2025 International Access to Justice Forum, including access to the submission form for proposals, please visit: https://www.law.nyu.edu/centers/civiljustice/a2j2025.

New Book Explores Legal Innovation through Conversations on Technology, the Legal Profession, and Societal Change

A recently published, open access book from publisher, Cambridge University Press explores legal innovation, its impacts, challenges, and opportunities through conversations focusing on technology, the legal profession and societal change. The book includes contributions from world-leading experts. Some topics covered by the book include:

  • Dispute Resolution Transformed by Technology
  • Corporate Governance in the Age of Artificial Intelligence
  • Innovation in Financial Services and Supervision
  • Artificial Intelligence and Legal Services
  • Whether Digitalisation Will Help the Five Billion People Without Meaningful Access to Justice

Legal Innovation: Conversations about Technology, the Legal Profession and Societal Change, edited by Felix Steffek and Mihoko Sumida is available online here: https://www.cambridge.org/core/books/legal-innovation/8EBED6F418ED6BAFACAAF08DA2E4F173.

Policy Brief Explains Relevance of ‘People-centred’ Indicator of Access to Justice for UN SDG 16

A UNDP policy brief published in February examines the importance of measuring and advancing ‘people-centred’ access to justice. The focus of the brief is the indicator for UN Sustainable Development Goal (SDG) 16.3.3: the “proportion of the population who have experienced a dispute in the past two years and who accessed a formal or informal dispute resolution mechanism, by type of mechanism”.

The brief provides insights on how SDG 16.3.3 data can be used to increase access to civil justice.

The policy brief highlights the reliance of SDG 16.3.3 on the following concepts and measures:

  • People-centred experiences, measuring the experience of legal problems from the perspective of those who face them rather than the needs and views of service providers. Disaggregation by individuals’ socio-demographic characteristics (such as age, sex, migratory background, etc.) and geographical variables allows for the identification of vulnerable groups/areas.
  • In-depth assessment of how people address the problems they face, both inside and outside of formal institutions or mechanisms. SDG Indicator 16.3.3. provides a mechanism to monitor public policies that enhance the functioning of formal or informal dispute resolution mechanisms (top-down policies) as well as those that empower the population (bottom-up policies).
  • Insights from household surveys across the world by surveying a representative sample of the population rather than relying on administrative data. The survey questions can provide actionable data insights on 16.3.3 and can be integrated into ongoing national surveys as an additional module on access to justice.
  • Cross-country comparisons on access to justice, while also allowing for country-specific dispute resolution mechanisms and reasons for not using them.

The policy brief, “From Data to Action Strengthening Civil Justice with SDG 16.3.3” is available in English here: https://www.undp.org/publications/data-action-strengthening-civil-justice-sdg-1633.

New U.S.-based Report Provides Framework for Achieving Civil Justice

The final report from the American Academy of Arts & Sciences’ Making Justice Accessible project discusses the civil justice gap, current successes in the civil justice field, and a framework for securing civil justice for all Americans. The “Achieving Civil Justice: A Framework for Collaboration” report explores the potential of a “pluralistic and pragmatic” approach to civil justice. The report underscores the importance of programs and efforts that allow for listening and learning from underserved populations, providing legal help where people already are, leveraging innovative technology to make access easier, training to better support people with legal needs, and partnership-building with a view to expanding funding, resources, and innovation in the field.

The report identifies four ways to help improve access to civil justice:

  • Organize civil justice efforts around the people seeking civil legal help
  • Coordinate, connect, and participate with others working at the local, state, and national level to share best practices, scholarship, and emerging strategies
  • Apply an evidence-based approach
  • Make adjustments as projects evolve

The Academy of Arts & Sciences’ “Achieving Civil Justice: A Framework for Collaboration” report is available online here: https://www.amacad.org/publication/achieving-civil-justice.

Content for this post was gleaned from the final Achieving Civil Justice: A Framework for Collaboration report.